Reviews
I bought my 6th Jeep from Colby in 2018. He kept in...
I bought my 6th Jeep from Colby in 2018. He kept in contact with me, and I bought my 7th Jeep from him on 12/18/2021. He got so many “extras” for me. Colby is genuine, honest, and super easy to work with for a purchase. I couldn’t be happier that he is my Jeep guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leigh, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find your 6th new Jeep and was made your overall experience at our dealership easy and honest. If you ever need help with any of your Jeeps, feel free to give us a call at Lithia Chrysler Jeep of Reno.
Always remembers my name after 4 years and 2 Jeeps later!...
Always remembers my name after 4 years and 2 Jeeps later! Great customer service Tony!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful review for us here at Lithia Chrysler Jeep of Reno. We appreciate you being a loyal customer. We value your business and kind words.
Charlie Sebastian is the MAN! I trust his word and his...
Charlie Sebastian is the MAN! I trust his word and his teams working on my 21’ Grand Jeep Cherokee. Fast and reliable service. The waiting room is definitely one of the better waiting rooms I’ve been in. Free drinks and snacks, places to plug in and work, and a large tv. Oil changes go by pretty quick when your in good hands at the Lithia Jeep Service Center!! 5-Star
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for tkaing the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received with our Service Team and with your repairs! Please do not hesitate to reach out o us when we can work with you down the road at Lithia Chrysler Jeep of Reno.
This dealership has the best Service Department I have...
This dealership has the best Service Department I have ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dave, We strive to ensure that we can keep our customers updated and informed, so we are pleased to know of your recent experience with our Service Department. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.
I'm so happy for the service I received and I will...
I'm so happy for the service I received and I will recommend to anyone thank you for the wonderful service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words! We are happy we could help. We are pleased to learn of your positive experience with us here at Lithia Chrysler Jeep of Reno. We look forward to serving you again in the future.
Easy transaction. I am new to the car buying process so...
Easy transaction. I am new to the car buying process so this was my first purchase and I’ve never been happier. Got a 22 Jeep Compass, and we really enjoy it. Thanks to Dirk and Roman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing the ease of your transaction at Lithia Chrysler Jeep of Reno, Brian. Congratulations on your 2022 Jeep Compass and happy driving!
Bob is a very good employee. Takes the time to help you...
Bob is a very good employee. Takes the time to help you and keeps you informed with yiur vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobbi, thank you for sharing your wonderful review of us here at Lithia Chrysler Jeep of Reno. We strive to provide the best service possible for our customers. We value your business.
Robert was extremely helpful, courteous, friendly,...
Robert was extremely helpful, courteous, friendly, knowledgeable, easy to talk to. Interested in you as a person. Remembered that I like old movies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patricia, thank you for sharing your wonderful review of us here at Lithia Chrysler Jeep of Reno. We are so pleased to read that you had a great time here. We value your business.
Colby was an absolute pleasure to work with. After...
Colby was an absolute pleasure to work with. After waiting 6 months for a custom order, he made me feel like a priority for him and the dealership. I love my Jeep and my entire buying experience with this dealership and Colby in particular!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carrie and Preston, we truly appreciate and value your business here at Lithia Chrysler Jeep of Reno. Our Sales Team always goes above and beyond to provide the best service possible for our customers. We value your business.
Brian was extremely helpful and courteous. He has a great...
Brian was extremely helpful and courteous. He has a great personality which made me comfortable in the decision making process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to read that our Sales Team provided you with fantastic service here at Lithia Chrysler Jeep of Reno. We strive to provide the best service possible for our customers.
Brian is not in your system. Why is that?