Reviews
Have always been satisfied with service, Always friendly...
Have always been satisfied with service, Always friendly and courteous. Would recommend servicing to anyone interested
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your excellent review. We are thrilled you had a friendly, accommodating, and helpful experience. We appreciate your recommendation and we are looking forward to your next visit with us here at Lithia Chrysler Jeep of Reno.
The salesman Junior and sales manager Tony answered all...
The salesman Junior and sales manager Tony answered all of my questions and accomidated all of my terms for buying a new Jeep Gladiator. They treated me exceptionally well and I would recommend Lithia Jeep above all other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brad, thank you for taking the time to write a positive review! We're glad to hear Junior and Tony were able to help you find a great Jeep and were able to make your overall experience at our dealership exceptional. If you ever need help with your new Jeep, feel free to give us a call at Lithia Chrysler Jeep of Reno.
Brad, thank you for taking the time to write a positive review! We're glad to hear Junior and Tony were able to help you find a great Jeep and were able to make your overall experience at our dealership exceptional. If you ever need help with your new Jeep, feel free to give us a call at Lithia Chrysler Jeep of Reno.
This dealership always steers you to the proper...
This dealership always steers you to the proper corrective action rather than the one that make them the most money. Took my SUV in for brake pads, they insisted the right thing to do was measure the wear and then recommended I return in another 30-40K miles for a recheck. Saved $600 as a result of theirhonesty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Vince, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
Hi Vince, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
Dena Palmer is the best Sales woman. She was very...
Dena Palmer is the best Sales woman. She was very helpful and listened and matched my vehicle to my needs, She is an expert at her job and looks for info as needed. I would ask for Dena next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lithia Chrysler Jeep of Reno thanks you for the 5-stars and feedback. The team is glad your experience was helpful. We look forward to future visits.
Dena and Tony are the best, this is why I keep going back...
Dena and Tony are the best, this is why I keep going back to them for my transportation needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to mention Dena and Robert! We appreciate your positive feedback and outstanding rating. We look forward to taking care of any of your auto needs in the future.
Very friendly and accommodating. Bob was very...
Very friendly and accommodating. Bob was very understanding that we live an hour away and very informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We are pleased that our team were able to make your journey worthwhile. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to continue to assist with all of your future automotive needs.
Ive bought 5 cars there had numerous repairs and...
Ive bought 5 cars there had numerous repairs and maintenance done, they're always great, if you have the time to wait
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to learn that our team delivered a great experience for you. We do hope we can be of assistance in the future. Take care!
I like bringing my car to the dealership. They are quick...
I like bringing my car to the dealership. They are quick and efficient. The shuttle service is a great feature.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.
My service department person went out of his way to...
My service department person went out of his way to schedule me for a Saturday cause I did not get time off for work. My experiences with all the service department guides was very bad it was very bad they were arrogant talked down to us down to us I'm an older person and it just was not a good experience at all and wanted to argue about everything when I was going in town something was wrong with my car. This person was wonderful he was considerate kind and understanding. You can look at my order for when I had my service done to get his name please don't confuse him with any of the others there There is no comparison.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate you taking the time to leave your review and would like the opportunity to discuss any feedback you have. Please reach out to us if you would like to discuss this further. Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
Had what I was looking for. Marcus was very helpful and...
Had what I was looking for. Marcus was very helpful and friendly. Mr. Black was knowledgeable, friendly, and went beyond a good salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping at Lithia Chrysler Jeep of Reno! We appreciate your review!