Lithia Chrysler Jeep of Reno

Brian was extremely helpful and courteous. He has a great personality which made me comfortable in the decision making process.

Great Attention from Sales team especially Tony & Colby, and they make very easy my deal........!!!

I believe the gentlemen who assisted me was Jared and he was very kind and professional. Was able to do a quick walk in oil change last min. Hey, all the other employees jeep ya head up and just mouth off the xxxxxxxx behind the mask:) I can relate 10000% Thank yall.

Always do excellant service. Vehicle ready when they say. Cost usually slightly less than estimate.

Whenever I come in to LITHIA of Reno, I am always greeted with a smile and consideration with the service department. They are always kind, informative, and keep me updated on the Chrysler 300, and our Jeep Renegade 4x4. It is a pleasure to come to LITHIA Thank You Carolena Popham

Extremely easy to work with. Followed through immediately with every promise they made! I will definitely buy another Jeep here. Thanks you!

Buying a vehicle was actually a pleasant experience! Sean was easy to work with and the finance process was actually fast. I appreciated the fact they perused a better rate for me and didn’t grumble one bit about rewriting the papers for me with the change. Thanks!

These guys took my car which had no front rumble... after a 700 dollar break pad job. I brought it back.. xxx about why does it now rumble from the front.. when it never did before they touched it. I was dubious about the break pad change in the first place They're "solution" was to throw $500 at an engine mount repair on a thing that not only didn't fix the rumble.. It made it worse.. Mind you before I brought it to these "wizards" the car had no front end rumble. Rather then fixing it.. They're chasing super expensive repairs.. They promised an engine mount 500 or so would fix it.. It totally did not fix it. Now they're saying 1400 for a new drive shaft... I brought my car in to fix the front end rumble... Not to be charged expensive repairs on things that did not fix my front end.. Nor no end in sight as to when these bozos will stop charging me... They just keep "Fixing" things at huge cost... And leave it to me to drive around and find out they didn't fix xxxx. But happy to take my money and charge me for more xxxxxxxx work. Don't go to these idiots.. They'll screw your car up for real. They're accountability is zero. If you like being smiled out with excuses as they suggest yet more work for more money.. Hey.. Maybe even just.. Screw your car.. Buy another? They act like your money is nothing.. and why shouldn't you just fork it out in thousands to have them rip you off over and over and over... It's xxxxxxxx and these guys shouldn't be allowed to call themselves a dealer and do xxxxty xxx work like this... xxx Lithia ? That's how you do me.. Really????!!!???

These guys took my car which had no front rumble... after a 700 dollar break pad job. I brought it back.. xxx about why does it now rumble from the front.. when it never did before they touched it. I was dubious about the break pad change in the first place They're "solution" was to throw $500 at an engine mount repair on a thing that not only didn't fix the rumble.. It made it worse.. Mind you before I brought it to these "wizards" the car had no front end rumble. Rather then fixing it.. They're chasing super expensive repairs.. They promised an engine mount 500 or so would fix it.. It totally did not fix it. Now they're saying 1400 for a new drive shaft... I brought my car in to fix the front end rumble... Not to be charged expensive repairs on things that did not fix my front end.. Nor no end in sight as to when these bozos will stop charging me... They just keep "Fixing" things at huge cost... And leave it to me to drive around and find out they didn't fix xxxx. But happy to take my money and charge me for more xxxxxxxx work. Don't go to these idiots.. They'll screw your car up for real. They're accountability is zero. If you like being smiled out with excuses as they suggest yet more work for more money.. Hey.. Maybe even just.. Screw your car.. Buy another? They act like your money is nothing.. and why shouldn't you just fork it out in thousands to have them rip you off over and over and over... It's xxxxxxxx and these guys shouldn't be allowed to call themselves a dealer and do xxxxty xxx work like this... xxx Lithia ? That's how you do me.. Really????!!!???

The service department is wonderful. Charlie is to the point and reliable. I never worry about being charged for things not needed.