Reviews
Great service. Prompt efficient service. Vehicle was...
Great service. Prompt efficient service. Vehicle was finished as promised. Staff was very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to have been chosen here at Lithia Chrysler Jeep of Reno. Thank you and we hope to see you again!
Over the years I've purchased more than two dozen new...
Over the years I've purchased more than two dozen new autos yet I can't recall a time when I've been more pleased with a sales consultant. Steven anticipated and met my every need or question. I wish him every success in his profession!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing the ease of your time working with our Sales Department at Lithia Chrysler Jeep of Reno. We appreciate your kind comments and well wishes for our team. Please let us know if any more questions or vehicle needs arise!
Lithia Chrysler Jeep really outdid themselves. This was...
Lithia Chrysler Jeep really outdid themselves. This was the best car buying experience. No pressure plus transparency. Brian was an amazing sales associate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that you enjoyed an excellent car-buying experience. We can't wait to work with you again!
Scott is very stupid and unwilling to make things fair...
Scott is very stupid and unwilling to make things fair after Lithia continually screws me over and fails to correctly repair my car. He has the ability to write me a check for my requested amount which according to lawyers is actually a very fair amount to request after all I have been through.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, Please know that we take your feedback very seriously, and we would like to discuss your concerns regarding your experience with our Sales Team. Please contact us at your earliest convenience. We appreciate your time. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
I already have and been handling this with corporate for months and even corporate isn’t handling the situation the right way.
If you are willing to write me a check for my requested amount, I won’t be suing. But I am talking to multiple lawyers about my options. If you would like to contact me personally, you may search my name in your system. My name is Zackary Ford. I bought a 2014 Hyundai Accent hatchback from Lithia Chrysler Jeep in July of 2020. My phone number is noted in your system. Please call or text me anytime but if Lithia wastes my time further, I won’t be happy.
Very friendly people always willing to help. Service...
Very friendly people always willing to help. Service department great. I enjoyed dealing with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dayton, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.
Awesome dealership Great service. Great people. I will...
Awesome dealership Great service. Great people. I will recommend them to everyone nice to find a place that cares about your business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't be more appreciative of this positive review! Please feel free to contact us if you need anything else.
Great place. Very friendly staff that helped me pick out...
Great place. Very friendly staff that helped me pick out an amazing vehicle. Proud to be apart of the Jeep family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with us! We look forward to working with you again in the future.
Fit me in for a needed oil change before a trip. Truly...
Fit me in for a needed oil change before a trip. Truly appreciated. Was at the dealership just over an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you enjoyed your oil change. We are so glad you chose Lithia Chrysler Jeep of Reno!
Great service. Bob was excellent again and made the visit...
Great service. Bob was excellent again and made the visit pleasurable. Thumbs up to the service team
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your excellent experience with Bob! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep of Reno.
Good service, fast & efficient, I love my jeep...
Good service, fast & efficient, I love my jeep professional, behavior, knowledgeable & very friendly great products
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, It is great to know that you encountered good, fast and efficient service from our Sales Department. We hope that you enjoy your Jeep and at Lithia Chrysler Jeep of Reno we appreciate your business. Please don't hesitate to reach out if there is anything else we can do.