Reviews
Service advisor Jared was professional, polite and
Service advisor Jared was professional, polite and accommodating. Had a little mix up concerning the invoice total and the estimate I was given. Jared made it right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The service is quick and thorough.
The service is quick and thorough. Would love it if there were clearer spaces to park when dropping off a car. Also would be nice if it were easier to book service appointments online.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback on parking and online bookings. We appreciate your suggestions at Lithia Chrysler Jeep of Reno and are glad to hear about the quick, thorough service you received.
Excellent service was provided and delivered in a very
Excellent service was provided and delivered in a very short time I was very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. We're pleased to have met your expectations at Lithia Chrysler Jeep of Reno. Wishing you well!
Jeep is a great place, make an appointment with Robert,
Jeep is a great place, make an appointment with Robert, he will get you what you need done and he is a really good guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. Wishing you all the best.
Ben Owings our service advisor, Rob in parts, and Eddie
Ben Owings our service advisor, Rob in parts, and Eddie in the shop are all amazing. They do great work and are really good at keeping us updated on our vehicles. Highly recommend Lithia Jeep Service and Parts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad our team provided excellent service and communication.
Michael Maxwell was awesome.
Michael Maxwell was awesome. He worked well with me and my insurance to get my vehicle repaired and processed as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno.
The staff is great, efficient and knowledgeable!
The staff is great, efficient and knowledgeable! Maintenance was taken care of in a timely manner. Thank you Lithia
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you were pleased with our team's efficiency and knowledge. Thank you for choosing Lithia Chrysler Jeep of Reno.
Great customer servise.
Great customer servise. I got to Charlie everytime I called. I never had to hold. Charlie was very kind and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to know our team could provide you with excellent service. We appreciate your feedback and wish you all the best from Lithia Chrysler Jeep of Reno.
The buying process was straightforward and they worked to
The buying process was straightforward and they worked to make it as quick as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We're pleased to hear about your smooth buying experience with Lithia Chrysler Jeep of Reno. Wishing you many great miles ahead!
Excellent crew and service representative to meet the
Excellent crew and service representative to meet the customer's satisfaction. I'm giving 10/10 !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. We're glad our team at Lithia Chrysler Jeep of Reno met your expectations.