Reviews
Excellent crew and service representative to meet the
Excellent crew and service representative to meet the customer's satisfaction. I'm giving 10/10 !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the perfect score and your recognition of our team at Lithia Chrysler Jeep of Reno. Take care.
Staff is always helpful.
Staff is always helpful. Service is completed in a timely fashion. Tony always makes a point to check on us and visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our service at Lithia Chrysler Jeep of Reno. It's great to know that our team is providing helpful and timely support. We appreciate you sharing your experience with us.
Charlie was great and the work was done in one day.
Charlie was great and the work was done in one day. I always have Jeep do my services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being a loyal Jeep customer. We're here if you need anything else at Lithia Chrysler Jeep of Reno.
Easy and convenient to just walk in and have a customer
Easy and convenient to just walk in and have a customer service representative greet you and take care of all the service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review, Anthony. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Thank you, Anthony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Service advisor Jared who assisted me during my Jeep Y40
Service advisor Jared who assisted me during my Jeep Y40 recall was very friendly polite and helpful. He should be considered a great asset to your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno, Michael. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Total deal with car and concerns dealt with very good.
Total deal with car and concerns dealt with very good. Personel were great and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Fernando did a great job!
Fernando did a great job! He was friendly and professional. He made the whole experience very pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ben was very helpful with this issue.
Ben was very helpful with this issue. He immediately got us in, and got a rental car reserved for us so we didn’t have to stress about it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear that Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Charlie provided superior service, very understanding and
Charlie provided superior service, very understanding and very helpful. He is my ‘go to’ service representative. So happy to see him back and doing well!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our team made your visit so positive. Lithia Chrysler Jeep of Reno appreciates your feedback.
One of my best experiences with a car dealership.
One of my best experiences with a car dealership. Easy, smooth and awesome customer service. I would definitely come back here again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.