Reviews
The staff was amazing and very helpful informational.
The staff was amazing and very helpful informational. I really appreciate the professionalism and kindness. THANK YOU
The staff was amazing and very helpful informational.
The staff was amazing and very helpful informational. I really appreciate the professionalism and kindness. THANK YOU
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for our team at Lithia Hyundai of Reno! We hope to see you again down the road!
Joe was great to work with.
Joe was great to work with. He answered all my questions and he’s easy to talk to.
Joe was great to work with.
Joe was great to work with. He answered all my questions and he’s easy to talk to.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.
The people are very friendly and always explain what your
The people are very friendly and always explain what your car needs. Thank you s
The people are very friendly and always explain what your
The people are very friendly and always explain what your car needs. Thank you s
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, It is regrettable to see we could not reach our 5-star standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Olsen - Service Manager - jolsen@lithia.com
They are very friendly and welcoming.
They are very friendly and welcoming. Very professional and made sure I got into the car I wanted. They were not pushy and I never felt like I was just another sale. This is the second vehicle I’ve purchased from them.
They are very friendly and welcoming.
They are very friendly and welcoming. Very professional and made sure I got into the car I wanted. They were not pushy and I never felt like I was just another sale. This is the second vehicle I’ve purchased from them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.
Lance kept me informed on my vehicle through the whole
Lance kept me informed on my vehicle through the whole process. He also helped with the insurance adjuster when she came out. I am very pleased.
Lance kept me informed on my vehicle through the whole
Lance kept me informed on my vehicle through the whole process. He also helped with the insurance adjuster when she came out. I am very pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenny, we are pleased that Lance provided helpful and communicative service throughout your process. Thank you for choosing Lithia Hyundai of Reno!
Great people.
Great people. Very knowledgeable. Very helpful. Great experience. Will definitely buy from this dealer again.
Great people.
Great people. Very knowledgeable. Very helpful. Great experience. Will definitely buy from this dealer again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dave, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.
Very nice staff, answered all of my questions, and would
Very nice staff, answered all of my questions, and would recommend to friends and family.
Very nice staff, answered all of my questions, and would
Very nice staff, answered all of my questions, and would recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kristele, Thank you for the review. We are glad your time with us was a nice experience. We hope to see you again here at Lithia Hyundai of Reno.
My alignment isn't good unfortunately It veers to the
My alignment isn't good unfortunately It veers to the right I'll be calling Monday I'm sure it's something simple
My alignment isn't good unfortunately It veers to the
My alignment isn't good unfortunately It veers to the right I'll be calling Monday I'm sure it's something simple
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We’re sorry to hear about this issue, and we’ll be sure to check your vehicle’s alignment for you. We’d be happy to assist with scheduling an appointment, so please feel free to reach out directly. -Lithia Hyundai of Reno
Nichole was so helpful.
Nichole was so helpful. Everyone was extremely helpful and kept apologizing for the wait and explaining why the wait was long.
Nichole was so helpful.
Nichole was so helpful. Everyone was extremely helpful and kept apologizing for the wait and explaining why the wait was long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.
The service was exceptional.
The service was exceptional. Ryan went above and beyond the normal service. He explained the services that needed to be done and the work was completed in a timely manner
The service was exceptional.
The service was exceptional. Ryan went above and beyond the normal service. He explained the services that needed to be done and the work was completed in a timely manner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.