Reviews
Iris is super helpful when I asking some of the details
Iris is super helpful when I asking some of the details of the car before purchase. Levi is helping me on the day of purchasing, he is friendly and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with Iris and Levi! We're glad they made the process smooth and enjoyable. Congratulations on your new car! - Lithia Hyundai of Reno
Great was well taken care of love the truck we will be
Great was well taken care of love the truck we will be back when we are in the market again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Lithia Hyundai of Reno!
Everyone was really nice and helpful with the whole
Everyone was really nice and helpful with the whole process of getting our car setup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.
Very nice staff, answered all of my questions, and would
Very nice staff, answered all of my questions, and would recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kristele, Thank you for the review. We are glad your time with us was a nice experience. We hope to see you again here at Lithia Hyundai of Reno.
They nickel and dime you to death.
They nickel and dime you to death. Didn’t even get a full charge when picking up my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We see your feedback and understand your concerns. If you would like to look into this matter in further detail, please contact me through the information below. Thank you. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com
I had a great experience at dealership.
I had a great experience at dealership.only issue i had is the employee's that washed my truck never put all the floor mats back in the truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review of Lithia Hyundai of Reno! We're glad to hear you had a great overall experience and appreciate you bringing the floor mat issue to our attention. We’ll follow up with our team to ensure this doesn’t happen again. We look forward to assisting you with any future needs down the road. Until next time!
Very good Sales & Finance people very courteous, very low
Very good Sales & Finance people very courteous, very low pressure sales experience. Dealer had a good selection of vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.
Levi was very personable and knowledgeable.
Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Levi provided such attentive and knowledgeable service at Lithia Hyundai of Reno. It's great to know he made the buying process smooth and enjoyable for you. Thanks for sharing your experience!
My husband and I went in to the dealership yesterday to
My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Lithia Hyundai of Reno! We're delighted to hear that Iris, Levi, and Devin provided such professional and friendly service. We appreciate your kind words and look forward to assisting you again in the future!
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Renee, we're delighted to hear that Dan and Lance provided you with such excellent service at Lithia Hyundai of Reno. Thank you for the kind words!