Reviews
Experience with Hyundai dealership
Friendly and reliable staff. They're never disappoint you in picking and buying your dream car definetly do business again with you guys...Great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Tutuz11.tc, We thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. It’s so nice to hear that Chris helped to make your experience such a positive one. Enjoy your new ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno
Awesome!!
This was such a great place to come in and get a car! Everyone was really friendly and I got exactly what I was needing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cassandra, Wow – thank you so much for your recommendation! . We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience, so thank you for sharing it with us. Please don’t hesitate to reach out to us with any future automotive needs. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno
Excellent customer service
I dreaded even the thought of going to a car lot and dealing with salespeople. The transmission went out in my car so I knew I had to get another vehicle soon. My daughter told me to go see Dustin at Lithia. Dustin and Ali were so amazing, I still cannot believe I got a 2014 Hyundai Accent with low mileage, a 10 year 120,000 bumper to bumper warranty, with very little down and my monthly payments are 50.00 a month LESS (yes, less) than my max I was able to pay. I cannot thank Dustin, Ali, Mr. Wolpe and Lithia for everything they did to make my vehicle purchase the easiest, stress free experience I've ever had in purchasing a vehicle. Thank you all again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blessed, Appreciating the anxiety a customer may experience when thrust into the market for a new car because of a major service (like replacing a transmission) is what sets our dealership aside from others. And let's face it, if your car needs a new transmission, that could shake anyone's confidence! I'm glad to hear Dustin and Ali were able to find you a great car with an awesome warranty for less than you had budgeted. Thank you again for your business and this awesome star score, we appreciate it! Stay Safe and enjoy that new car of yours! Dylan Clunie General Manager Lithia Hyundai of Reno
Better experience this time around
I purchased a 2015 Sonata and feel cheated from that experience; salesman high pressured for me to pay more than what the car was worth. I didn't think I would ever do business with LIthia Hyundai again. But Joe and JJ were able to demonstrate fairness in price and provided exactly what I was looking for. Joe and JJ are the reason why I give a good review.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SJ, What an enjoyable review to read! It is reassuring to know that Joe and JJ provided you with a friendly and helpful shopping experience. I’m happy to hear that you gave us an opportunity to redeem ourselves, and that you left our dealership feeling confident about your purchase. Joe and JJ will be happy to hear that their great customer service has restored your faith in our dealership. If you need anything at all please don’t hesitate to call or stop in. And be sure to visit us on Facebook and Twitter to gain access to our exclusive specials and see what we're up to. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno
Service on vehicle
Very helpful and informative staff. I can trust them to give me the right information and services needed for my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Car Purchase
Thanks to Matt and the team at Lithia, we had a great experience with our new car purchase. They even had a little kids area for our 3 kids to play while we were working on our deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went in for an Oil Change came away with a NEW CAR
I recently moved to Reno NV and needed an Oil Change for my 2013 Elantra - Was greeted at the door and told of a new program for buying back my Elantra ... Worked with some GREAT Guys! No pressure, they just gave me the options and I jumped on it! I now have a car that will be Great in the snow and more room for my Grand Children ... Loving my new Tucson!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New vehicle purchase
Wonderful experience with caring people. Not too aggressive. My vehicle was delivered clean and with a full tank of gas. Thank for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Genesis G80
Great service and great car. Highly recommend Lithia Hyundai of Reno. We had visited a dealership in a neighboring town. The experience at the other dealership was less than professional. We were very pleased and relieved when we visited the Reno dealership. No regrets.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GGDMarch, Hello and thank you for the kind words! We train our staff to treat our guests in a professional, friendly, and efficient manner. It is very pleasing to hear that this was also your experience. If there's anything I can ever do to be of service my information is below. Thank you again for your business and this awesome star score, we appreciate it. Take care, Dylan Clunie | General Manager | 775.823.3334 | DClunie@lithia.com
Great Buying Experience
JJ and the rest of the staff were very friendly and helpful. The financing department was very straightforward and easy to work with. Very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CThorne48, Congratulations on your purchase and thank you for choosing Lithia Hyundai of Reno! We are happy to hear that JJ was able to provide you with an informative and painless car-buying experience. And that the finance department put a nice, neat bow on the transaction. Again, congratulations and welcome to the family! Get connected to us via Facebook and Twitter for all of our service specials and manufacturer news. Best, Dylan Clunie | General Manager | 775.823.3334 | DClunie@lithia.com