Reviews
Outstanding
I have dealt with this dealership a number of times and have always been happy with everyone I have dealt with. I cannot say enough about Lance Smith, he always goes above and beyond to do what ever it takes to make me a satisfied customer. This is the first time I have dealt with Cody Panzer and e did an outstanding job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greek, You have been a faithful customer for many years and we sincerely appreciate your continued business. Lance and the entire service team work extremely hard to keep our customers coming back and it’s a pleasure to hear we've been there for you over the years. It means a lot to me personally that you took time from your busy day to leave us this wonderful review, so thank you! Stay safe and thank you again for the kind words. Respectfully yours, Dylan Clunie General Manager 775.823.3334 DClunie@lithia.com
Overall good experience
Staff was friendly and courteous and gave plenty of time to test drive and discuss the decision. Sales staff was a little pushy. When it came to negotiating the price he did not want to take my offer to the finance staff. I would give him a number and he would tell me that he already knew what they were going to do and suggested a different number and took that and came back with an even higher number from the finance people. This made the process frustrating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best dealership in town.
The staff was really friendly. I did not feel pressured at all and they really worked with me. I got my monthly payments and interest down to more than I wanted. I would definitely recommend Lithia Hyundai of Reno.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
my review
Happy to work with great people at Lithia! I will definitely return in the future if I ever want to trade in my car! Also i will refer people to Lithia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
a great day
just a great day for me. that's it all done it was ahell of day for me,you have a great product and I will tell my friends about you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Expect good things at Lithia Hyundai of Reno
Every aspect of the purchase of my car was explained in full detail leaving me completely satisfied beyond all expectations. My overall experience at Lithia Hyundai of Reno was phenomenal in every way, shape and form.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
hyundai review
good service and experience. I was not pressured at anytime and felt that the staff was proffesional at all times. would definitely return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best in the West
If you are planning on buying a Hyundai automobile (good choice), you cannot do any better than Reno Lithia Hyundai. All aspects of this dealership rate 5 stars out of 5 possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and staff.
Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change, ask condition or car.
The work was done as asked. No complaints. The service agent is always very helpful in letting me know how best to keep the car running good and well maintained.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair