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W.I. Simonson Inc.

(1,097 reviews)
Visit W.I. Simonson Inc.
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Mercedes

excellent service, all the work was done according to my requests at the highest level, thanks to our manager Jose

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Tatsiana, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Very professional and easy going.

Very professional and easy going. They explained all details and did not pressure us at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Shawn Farahmand And his team are true assets to W.

Shawn Farahmand And his team are true assets to W. I. Simonson. He goes above and beyond to ensure his customers are happy and satisfied. I highly recommend anyone who is looking for excellent customer service and satisfaction to see him. He exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Maisha, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

easy going.

easy going.no pressure ,they did work with my to earn my business. Their used cars are well maintained .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Staff are great 👍 exceptional service I would definitely

Staff are great 👍 exceptional service I would definitely recommend them to friends and family. Elisa you rock

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mont, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

I enjoyed working with this team of Farid and Raul in

I enjoyed working with this team of Farid and Raul in Santa Monica. They were both pleasant without being pushy, informative and reacted quickly to requests.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes-Benz. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazing experience Jamey Dell found me the car I wanted,

Amazing experience Jamey Dell found me the car I wanted, there is a reason this is my 3rd Mercedes from this firm!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes-Benz. We look forward to your next visit! Take care!

This is my 3rd Mercedes!

My lease was up on my GLA 250 and I wanted a GLA 250 35 AMG night black and they found a stunning car for me exactly what I wanted. Jamie Dell is an amazing sales associate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best Ever!

Best experience buying a car we have ever had. The people and price, great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please don't hesitate to call or stop by. Have a great day!

I had a great experience Very professional, friendly

I had a great experience Very professional, friendly and helpful staff. Everything went smoothly purchasing our Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!