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W.I. Simonson Inc.

(1,096 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Excellent service, courtesy and easy to work with.

Excellent service, courtesy and easy to work with. Sales and finance person were spectacular. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

Worked with Chris Bland and he represented well.

Worked with Chris Bland and he represented well. I felt he was working 'with' me not just trying to get a sale. I had called on an internet listing he responded quickly and was able to get me the info I needed quickly. The car was in repair and wasn't ready when I arrived so he personally drove it from their shop in Santa Monica to my home in Orange County. Over the top service I would highly recommend. Finance department was easy to work with as well. Not pushy trying to oversell pretty straight forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I am only giving 5 stars because of the treatment,

I am only giving 5 stars because of the treatment, information, and thorough experience I received this past weekend. I was searching for a vehicle online from home and saw exactly what I needed which turned into what I wanted. I submitted all my information in the early afternoon then received a message later that evening that there was good news. I came in and test drove the vehicle and was impressed. The internet sales manager and the finance manager were very informative, tenacious, and showed so much compassion after the week I've had. They not only wanted my business but they wanted to make sure I walked away with the best options and package for my CPO vehicle. I am thankful for them and my full experience. Everyone I encountered while there was very warm, pleasant, helpful, and had a great attitude. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I was so greateful to Mr.

I was so greateful to Mr.Daniel Ha that I signed new another contrac with him and am highly recommending him to people around me! Thank you so much for being so kind and providing the best price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a very pleasant time at this dealership.

I had a very pleasant time at this dealership. Staff were kind and knowledgeable. Everything from the first contact to the driving off moment was satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fred, thank you for taking the time to let us know how we did. We hope you have a great day!

Max promise and no delivery.

Max promise and no delivery. Bought a car from them a month ago never received a copy of all the paperwork that I signed. They can’t tell me who is registering my car. This dealer over promises and under deliver. My first and last experience with Mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (855) 677-2690 at your earliest convenience and we will do our best to resolve this with you.

Very clean and inviting.

Very clean and inviting. The showroom looks amazing and the staff is very friendly. Coffee and Tea available in the plush waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Simple and straightforward to get the deal done.

Simple and straightforward to get the deal done. Great sales experience, service and helpful staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ricka, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I've been coming to WI Simonson for almost 10 years now

I've been coming to WI Simonson for almost 10 years now and I have no idea how I would buy a car elsewhere... Marcus makes it so easy and I love how upfront he is and how all the details are taken care. The service and maintenance part is well managed too so I keep going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sooyeon.kang, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

I have gotten many cars from Simonson over the years and

I have gotten many cars from Simonson over the years and this was by far the smoothest and easiest ever. Sam Farkhondeh was a terrific sales person. Would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad we could help! We look forward to your next visit! Take care!