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W.I. Simonson Inc.

(1,122 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Marcus who assisted us could not have been more helpful

Marcus who assisted us could not have been more helpful or informative. He helped us make sense of the price, inventory, and what would work best for our needs. The finance process was effortless and extremely quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I had a delightful experience at the dealership.

I had a delightful experience at the dealership. All staff were extremely helpful and especially Ardi who really went all the way to make the experience cherished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Samy at WI Simonson is Fantastic!!

First off Samy at Wi Simonson is fantastic! I just happed to stop by WIO Simonson on my way back home from an appointment to see if I liked the GLS. While the 580 was great, when Samy brought down the GLS 63 it was on a different as most AMGs are. Samy definitely provided white glove service bringing the documents to be signed out to my house as we are about 50 miles away from the dealership. Raul the sales manager was also great to work with. I highly recommend Samy if you are in the market for a Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

It was a great experience very quick very easy I like to

It was a great experience very quick very easy I like to thank Alyssa for holding it for me and working with me everybody there was helpful and kind thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rudy, thank you again for taking the time to let us know how we did. We hope you have a great day!

We had an excellent experience at this dealership.

We had an excellent experience at this dealership. Farhad was our sales consultant and he made the process fast and easy while being extremely professional and courteous. I love my new eqe 350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

DOris, thank you again for taking the time to let us know how we did. We hope you have a great day!

The dealership had the car I was interested in buying.

The dealership had the car I was interested in buying. I knew this dealership because I owned another M B & used the Service Dept that I liked doing business with. The paperwork took longer than expected but it's probably the same for any dealer. W I Simonson treated me & my wife very well & would use them again to make another purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

simonson mercedes

Tamer in finance is super helpful in all areas of purchase. Very assessable too. Overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Prompt, friendly, go extra miles for you.

Prompt, friendly, go extra miles for you. Sean farahmand is the best and I got the best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Chief scientist

Craftsmanship of a Mercedes is equal to the customer experience, and it feels like you?re part of a new family of genuine truthful people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

They had Amazing service, and I very happy with the car I

They had Amazing service, and I very happy with the car I got! I would definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!