Reviews
I enjoyed working with this team of Farid and Raul in
I enjoyed working with this team of Farid and Raul in Santa Monica. They were both pleasant without being pushy, informative and reacted quickly to requests.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes-Benz. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing experience Jamey Dell found me the car I wanted,
Amazing experience Jamey Dell found me the car I wanted, there is a reason this is my 3rd Mercedes from this firm!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes-Benz. We look forward to your next visit! Take care!
This is my 3rd Mercedes!
My lease was up on my GLA 250 and I wanted a GLA 250 35 AMG night black and they found a stunning car for me exactly what I wanted. Jamie Dell is an amazing sales associate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best Ever!
Best experience buying a car we have ever had. The people and price, great!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please don't hesitate to call or stop by. Have a great day!
I had a great experience Very professional, friendly
I had a great experience Very professional, friendly and helpful staff. Everything went smoothly purchasing our Mercedes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Everyone is very welcoming and friendly at WI Simonson
Everyone is very welcoming and friendly at WI Simonson …the manager and our salesman both took a great deal of time explaining the difference between models
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
Late or lack of back contact.
Late or lack of back contact. When client asks a question or offers a price you had better answer their request. Until now I do not know if my suggested price suits you or not. Perhaps no, but I do not have an answer yet.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have been trying to get information on a used MB
I have been trying to get information on a used MB advertised . 3 emails to get photos , sent stock photos. Tried emailing, text, and calling to get further information about the car. Salesman told he would call back in 90 minutes, never heard back ( Hamed Rammi ). Received general email from dealer , responded back about the experience . Heard back that she would forward this info to the GM. Never heard back, emailed Gail again to ask who I needed to talk to about getting more detail info and purchasing process since we needed to ship the car. NEVER HEARD BACK. I cannot believe this is a MB dealership. I purchased a GL from a Morgantown WV MB dealership and they were so much more professional, like all MB Dealerships should be. I guess in California they can be me of a pompous !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Howard, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 677-2690. We look forward to hearing from you.
Farid was very helpful and responsive to our calls and
Farid was very helpful and responsive to our calls and requests. He walked us through the transaction. He was easy going and professional throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
I purchased this vehicle remotely.
I purchased this vehicle remotely. Easy to work with and delivered the vehicle to my house.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!