Reviews
I had a very pleasant time at this dealership.
I had a very pleasant time at this dealership. Staff were kind and knowledgeable. Everything from the first contact to the driving off moment was satisfactory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fred, thank you for taking the time to let us know how we did. We hope you have a great day!
Max promise and no delivery.
Max promise and no delivery. Bought a car from them a month ago never received a copy of all the paperwork that I signed. They can’t tell me who is registering my car. This dealer over promises and under deliver. My first and last experience with Mercedes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (855) 677-2690 at your earliest convenience and we will do our best to resolve this with you.
Very clean and inviting.
Very clean and inviting. The showroom looks amazing and the staff is very friendly. Coffee and Tea available in the plush waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Simple and straightforward to get the deal done.
Simple and straightforward to get the deal done. Great sales experience, service and helpful staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ricka, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I've been coming to WI Simonson for almost 10 years now
I've been coming to WI Simonson for almost 10 years now and I have no idea how I would buy a car elsewhere... Marcus makes it so easy and I love how upfront he is and how all the details are taken care. The service and maintenance part is well managed too so I keep going back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sooyeon.kang, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
I have gotten many cars from Simonson over the years and
I have gotten many cars from Simonson over the years and this was by far the smoothest and easiest ever. Sam Farkhondeh was a terrific sales person. Would highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad we could help! We look forward to your next visit! Take care!
Listen to your needs and attempt to help out.
Listen to your needs and attempt to help out. Quick service specially during purchase of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shahrokh, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
True to their words and promises and no games or tricks.
True to their words and promises and no games or tricks. Everything was agreed up over the phone and everything was ready once I got to the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Just purchased a car for W.
Just purchased a car for W.I. Simonson Mercedes-Benz and had a wonderful experience - great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Very knowledgable and helpful staff.
Very knowledgable and helpful staff. Farhad was in particular very helpful. Over all great experience. I highly recommend this dealership, if you are in the market for a new Mercedes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!