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W.I. Simonson Inc.

(1,099 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Dr. Rendon, MD

Wonderful Service, excellent customer service. Thanks Syde, Pratt, Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The best experience!

The best experience! Stress free, super easy and fair! Both Sam (sales) and Marc (finance) made us feel like we were in capable and caring hands. I requested information blindly through an auto website, Sam responded to my inquiry immediately and then followed up with me (which honestly is the reason I went in - it was his follow-up)! Sam worked up a great deal and then turned us over to Marc in finance. Marc made it so easy (and fun - he's a movie buff). He was thrilled to help my daughter lease her first Mercedes! Thanks Marc and Sam! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

W.I. Simonson: Satisfaction Survey

This purchase was our third lease/purchase transaction with W.I. Simonson. We couldn't be happier. Farshad Mazratian was the individual we dealt with when buying the EQE 350+. Farshad was most accommodating and knowledgeable and made our decison to buy the vehicle very easy. I must also add kudos to Tamer in the finance dept. He was also very efficient and knowledgeable. Overall we are very satisfied with our dealings with W.I. Simonson and have recommended Farshad and W.I. Simonson to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Consistently excellent sales experiences over many years

Consistently excellent sales experiences over many years and vehicles. Sam was absolutely excellent throughout the process. Very high product knowledge and always responsive during the ordering and delivery process. A special shout-out to James for his great help over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Buying Experience

Not only did I get the deal I wanted with no hassle, I was out with the new Mercedes in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at W.I. Simonson Mercedes-Benz!

Best car buying experience

When looking for Certified pre-owned vehicles, we found just what we were looking for at W.I Simonson. Chris was super helpful, never pushy and put the whole deal together before we arrived, saying us a ton of time. Car was everything he described and more. This was a class A buying experience and I highly recommend this sales person (Chris) and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

This is by far the best car shopping experience I've

This is by far the best car shopping experience I've ever had thus far. Farshad went above and beyond to assist me in completing a purchase for my wife. She loves her CLA 250 . Thank you Santa Monica Benz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Wonderful service

The salesman that helped me was great! Answered all my questions and was very patient. Very good at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

GLA 250 sale

awesome a to z! I am a returning patron to the store, and have to give it five stars every time! Very grateful for the excellent service and friendly atmosphere and quality product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Eqs lease from sam

Was the most smooth transaction and best service i had from sam , thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Choghik, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!