Reviews
W.I. Simonson service
Timely service. Friendly service. Nice facilities. Took me to my office during the time I had to wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce Givner, we are very happy we could provide you with a positive experience!
Green AMGSLSR - Service at Simonson
Great service and Derrick is a great service manager
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark Schurgin, we are so happy to read such a great review about W.I. Simonson Mercedes Benz!
My specialist Ray
I have taken 2 cars to Ray for Recall, so far 3 times& Ray has been wonderful, helpful and very Knowledgeable. I would recommend him to everyone. Thank you Ray.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great People, Excellent Service! 100% recommended
Moe Yahoum was my advisor for service A for my E300 and he managed the entire process in a professional manner. The MBZ service center in SM is a truly exceptional facility, professional people and professional service. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ali Nouri, we really appreciate your positive review!
Great Experience
Make sure to select Derrick Franklin Sonic as your service advisor when you book an appointment to have the best service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aaryn Costello, we are so happy to read such a great review about W.I. Simonson Mercedes Benz!
Service review
Great service Provided a comfortable loan car Work was done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven Diener, we really appreciate your feedback! We hope to see you soon!
Car Service
Moe, my service person took very good care of me. He is a hard worker, kind, professional and accommodating. I was lucky enough to run into Jason, truly a gem. He could probably run the entire facility with his hands tied. When there was a little glitch involving a loan car that was not ready, Jason took over and the car appeared in an instant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara Barak, we really appreciate your feedback!
The best leasing experience
I made one phone call to Shawn Farahmand who came highly recommended told him exactly what I wanted and my budget and within a few hours he found me a beautiful car for an amazing price that no one else could beat or compete with I picked up my car the next day Greeted by his lovely colleague Parisa In and out in less then an hour The most pleasant car leasing experience I have ever had and I have been leading either Mercedes or BMWs fot the past 18 years No games and back and forths Just to the point with amazing results Highly recommend everyone to go to W.I Simonson for their next Mercedes I know I will be referring everyone to Shawn Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rosie Niku, we appreciate you taking the time to leave us this feedback.
Very friendly and fast services
Franklin is very friendly and nice guy. I made appt and finished it in 45 mins. Ever fast services ever in that location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael Dionne, we're happy you found our staff to be so supportive during your experience here at W.I. Simonson Mercedes Benz.
Commendation: Superb service experience
I commend the men and women of W.J. Simonson who assisted me with my recent recall/service needs. I was impressed with the professionalism demonstrated by Chris Pass, Andrew Morgan, Mo and Lucy. The service was completed as promised, My GLC 300 was cleaned thoroughly and I had the opportunity to share camaraderie with Chris, Andrew and Lucy. I applaud the team for a job well done. Best wishes, Larry Manion
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lawrence Manion, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes Benz.