Reviews
Almost a perfect experience
I came on a Saturday morning and staff was courteous, cheerful and helpful. But not being used to your service protocol, it appeared a little understaffed and disorganized. It worked out well, and not a major concern on my part, but there were three or four of us waiting for the next available service guy with no order about it, just, have a seat and someone will be with you. I think we were all taken in order, but there was no central point that monitored how the flow was being managed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Helped find the exact car for us
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love the quality of service and the waiting area.
Always have a great experience with the service. I bought my Ford Edge here in 2008 and since then i only had my car serviced here except when i went to Michigan which i also had an excellent experience with the service they had provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
The service advisor is very helpful and detailed. He updated me on the car status every day and explained issues to me . Im very very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Castro, Maintenance, Sr. Facilities.
Your Staff is the best!! John and Stephany make the situation, a "NO Brainer!"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service
Janie was excellent. REPAIRS WERE DONE PROMPYLY WITH MINIMAL WAIT TIME
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience and service
Paul Parsons does an excellent job in service. He cares about the customer and remembers my name every time I go in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Checkup
Comfortable waiting area
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tuttle Click Ford
The entire Ford crew is very helpful and courteous. Great to work with and I will definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Service Experience
As always, the experience was positive. Informative but not pushy, I like that. I feel like I am appreciated at your store and I will show my loyalty through continued business and word of mouth recommendation. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase