Reviews
New Purchase 2015 Ford Edge
Great personnel, facilities. Would not hesitate to return in future.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, we love hearing about customers that have a great experience at Tuttle-Click Ford, so thank you for telling us you are one of them! We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership. Please feel free to contact us if you have any questions or would like to book a future appointment! Sincerely, Shirley
Leasing a Car from Tuttle Click
Nice, friendly, no pressure, answered all our questions, got to know us a bit. Good customer service. You have terrific ambassadors for your dealership. Liked the fact you had decaf coffee too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us and congratulations on the purchase of your new vehicle, Forrest! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Our sales team works hard to deliver unmatched service and it is encouraging to hear that we impressed you by delivering pressure-free service. Thank you for your recommendation and remember to check out our Facebook page for access to the special offers and service coupons! Sincerely, Shirley
great service
very friendly - did not take a lot of time - and the price was reasonable- and I like the new service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, it means a lot to hear from our satisfied customers because it tells us that we're doing an incredible job of assisting our guests. I will be sure to pass along your kind words to our entire team. If you have any questions down the road, be sure to give us a call. We can't wait to work with you again! Sincerely, Shirley
Purchase of new car
Good knowledge of auto and its workings, gave direct attention to me, worked with me on pricing, good in and out in minimal amount of time, entire staff very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, it's great to hear that you experienced an efficient and enjoyable visit to Tuttle-Click Ford. That's precisely the goal we aim to achieve with each and every customer and I can't tell you how much we appreciate this feedback and 5-star rating. Enjoy your Ford and be sure to contact us down the road with all of your automotive needs. Also, find us on Facebook and Twitter to stay up to date with service department specials! Sincerely, Shirley
Great purchase experience!
The Friendliness of staff, professionalism of each department we were referred to and the overall outstanding representation of your dealership by our sales associate, John. He is very personable and knowledgeable of the Ford & Lincoln products. He took time to explain the features of the car and made sure we were comfortable with our selection. We intend to highly recommend our family and friends to Tuttle-Click!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gwendolyn, thank you for the kind words and congratulations on your new vehicle! We're delighted to hear that your entire experience at our dealership with John was excellent. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Also, be sure to follow us on Facebook and Twitter for first access to service specials and promotional offers. We appreciate the recommendation and we look forward to your continued patronage of our dealership! Sincerely, Shirley
A great experience with Tuttle Click Ford
Beyond servicing my car in a very short amount of time everyone I spoke with was genuinely helpful and a pleasure to work with. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Take advantage of our exclusive coupons by following us on Facebook. Best Regards, Shirley
Great Quick Service!
-Easy/safe overnight drop off. Very well lit. -Great communication from Service Manager, Michael Towels. Mike very clearly communicated to me the things that needed to be done/replaced to my car vs. the things they recommended I might want to do to my car. -The fact that Mike Towels texted me and the ability to text him back. He also phoned me as well, but I do prefer texting because you can always reference a text vs. a phone call. -You guys washed my car! LOVE THAT! THANK YOU!!! -Easy pick up/cashier check out. -Great new remodeled facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What a lovely review, Fatima! We really appreciate you taking the time to write about your recent experience. We are so pleased to hear that Mike went above and beyond during your visit. Our number one is providing a memorable experience for each and every customer. We look forward to seeing you for many more visits! Sincerely, Shirley
Great Everything
You staff is so helpful and supportive. I had tried a few times at Kemp Ford to get the problem resolve with no results just a blank stare and "no we can't do it." Thank you for the best experience at a dealership in my life!!!!! My brakes are the best they have ever been!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic star-rating are greatly appreciated, Grace! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with our service department; we look forward to working with you in the future. Before your next visit, be sure to check us out on Facebook to take advantage of our exclusive monthly specials! Sincerely, Shirley
Great service advisor
Paul is an excellent advisor. He is very respectful, courteous, and suggested services I ended up purchasing. I'm glad he takes care of my servicing. Thank you Paul!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing with us, Raj! We're happy to hear that you had such a positive experience with our dealership. Paul is a valued employee so I know you were in good hands. Please let us know if there is anything else we can do for you in the future! Sincerely, Shirley
Best Dealership ive dealth with
The staff at TC is always amazingly friendly and attentive. Typically at a car dealership you get one or the other but not both under one roof.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thanks for the incredible feedback! Our team is trained to deliver our guests with a memorable experience and I'm so happy to hear that this was the case for you. Our staff will love hearing that their services were appreciated. Take care and be sure to follow us on Facebook and Twitter to find outstanding service specials! Sincerely, Shirley