Reviews
Oil change
Service Writer Janey Neuenswander is a Fantastic Service Rep. for your dealership. Very quick to get my Escape into the shop for a oil-change and I was gone in an hour. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for taking the time to leave us your review, Deb. Our customers are very important to us, so it is a pleasure to hear that all of your vehicle needs were accommodated. We are happy that our service team took care of you and your Escape! We look forward to seeing you again soon. Sincerely, Shirley
Great Buying Experience
First off, just a great dealership... I've bought cars there and work with the service folks... Customer Service is NOT a lost art with this team. Jim Follmer and Cam Nance made the buying experience awesome and easy. Working with Gianna in financing was also so easy. She is extremely good at her job and again, made the buying experience a great one. Great Team effort!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide us with this amazing review, Jeffrey! Buying a car should never be a hassle which is why we do everything we can to make sure it is as stress-free as possible. Jim, Cam, and Gianna are valuable members of our dedicated team, and we are happy to hear that they provided you with friendly and professional service during your purchase. If you need anything, please know that we are only a phone call away. Sincerely, Shirley
Great service!
Service Rep.Paul.....very professional & great follow-through with promise to keep me informed on progress of repair. Nice waiting area with "cafe" with good food and coffee. Car washed when picked up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the amazing review, Vicki. I am ecstatic to hear that you were so pleased with the service you received at our dealership. We strive to provide exactly the type of experience you described for each and every customer. Our team is committed to supporting our customers any way we can; Paul is the perfect example of that commitment. We look forward to your next visit. Sincerely, Shirley
Great Sales and Staff from the GM down. Everyone.
Felt very comfortable and that I was in good hands. The guys were working hard to get me the best possible deal and I felt confident.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this great review and assign our dealership a perfect star rating, Anthony! Our team strives for the best customer service and a quality experience. I hope we have earned your repeat business; we'd love to continue impressing you during future visits. Sincerely, Shirley
Great service
They helped me right away and called me when my car was ready.Usually it takes all day and never get a call i have to call them but this time they called me and was ready in 3 hours
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for taking the time to leave us your review, Thomas. Our customers are very important to us, so it is a pleasure to hear that all of your vehicle needs were accommodated. We look forward to seeing you again soon! Sincerely, Shirley
Courteous honest service
Courteous quick service. You let me fax a few pages while I was waiting. All personnel were helpful. Lastly, you did not try to sell me unneeded work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your wonderful review means a lot to us, John. We appreciate your feedback and are happy to hear that our service team was able to meet your needs during your time at our dealership. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to give each customer a great experience. We look forward to assisting you with your future sales and service needs. Sincerely, Shirley
Excellent Service, attentive Service Personel.
Service advisor (Michael) explained my repair very throughly and answered all my questions. It was the best experience I could have had, considering I spent almost $3,000. Gulp.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, exceeded expectatoins
Everything...the service manager arranged for both an oil change and did some recall work at the same time and got the vehicle completed in one day. The car was washed and the communication was top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anne-Marie, we love hearing about customers that have a great experience at Tuttle Click, so thank you for telling us you are one of them! We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership. Please feel free to contact us if you have any questions or would like to book a future appointment. Sincerely, Shirley
Great facility. Staff is wonderful.
John Redersheid was professional and friendly. Kept me informed as necessary. Very smooth from beginning to end. This dealership is very well organized, clean, and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stress-free smog certification
I appreciate the courtesy shuttle ride to work while waiting for service. I like bringing my truck to a dealer that I can trust. I liked Stephanie explaining what to expect and keeping me informed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase