Reviews
Helpful and courteous employees, new facility
Jaynee was very friendly and explained everything that would be happening to my Escape. I was given a phone call to keep me up dated on the repairs to my car. I had a coolant leak and my warranty covered it. I have used the service department for over 15 years business and personal. Dan Smith the service manager has always been helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service and knowledgeable staff
The sales staff was extremely helpful and knowledgeable. I did not feel pressured into making a decision and they answered all of my questions to my complete satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford, Julia! Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Shirley
The Ford Explorer Buying Experience
The sales team was terrific. They know the product and encouraged me to call if I have questions about the operation of the Explorer which I consider to be a very high technology vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Survey Re Sales
I was just browsing for cars, but both salesmen treated me as if I was buying a car anyways. I also felt liked that the salesmen were not pushy. They gave me space to look at the cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your wonderful review means a lot to us, Julie. We appreciate your feedback and are happy to hear that our sales team was able to meet your needs during your time at our dealership. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Shirley
good service
Didn't have to wait very long at all for my routine maintinance service. Paul Parsons my service rep always remembers my name and come to think of it he remembers a lot of various customers names when they come in. I saw it as I was waiting for my car. I was impressed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F-250 review
Calvin and the sales team were fantastic they were very informed on the truck I bought there was no pressure and I had a good time they worked hard for me this is the 3rd car I have bought from them in the last 2 years
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was left alone
Calvin Auyeung the sale person I first met him when he sold me my E250 Van July 13, 2005. He was the reason why I came back to Tuttle Click to buy my first electric car. He was as helpfull, patient and pleasent as I meet him 9 years ago.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your recent experience with our dealership, Goli! We are thrilled to know that Calvin gave you great service during the purchase of your new and first electric car! We will be sure to pass your comments along to our team and we look forward to having the opportunity to work with you for another decade! Sincerely, Shirley
Ford F-150 Platinum Purchase
Our friend John Rufino introduced us to Tim McCormick and he asked us to describe the vehicle we wanted. Tim listened to our requirements and showed us what was available. We selected the vehicle of choice and negotiated a great deal. Your staff was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel, thank you for sharing with us. We're happy to hear that you had such a positive experience with our dealership. Tim is a valued employee so I know you are in good hands. Please let us know if there is anything else we can do for you in the future. Enjoy your new car! Sincerely, Shirley
TIM McCormick BEST SALESPERSON-5 Stars
TIM MCormick is the best salesperson. I worked with him in the past and called him and he took care of everything. Great asset to your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, thank you for taking the time to share your recent experience with our dealership! We are thrilled to know that Tim took great care of you during your visit. We will be sure to pass your comments along to our team and we look forward to having the opportunity to work with you again. Sincerely, Shirley
Great internet dept
The numbers that John had sent via email were the same when i went into the dealership. Pat who showed me the the Edge was very helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us this positive review, Victor! We are happy to hear that before your visit John helped you and as soon as you arrived Pat proceeded the same top notch service. Find us on Facebook for dealership updates and we look forward to seeing you next time! Sincerely, Shirley