Reviews
Tuttle Click Ford Irvine
So. Have an older vehicle i had restored. The guys and gals and Ford Tuttle Click Irvine handled a big chunk of it. Excellent work. Paint shoo awesome. I worked with John, Sam, and Robert over the last couple of years. Fantastic and well versed in Customer Service. Lastly, had a hickuo with billing and the GM handled excellently, and I feel very appropriately. Because of this experience, I dont see me going anywhere else Additionally, I have my other veh les serviced here and the experience is the same.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jason, thank you for sharing your recent 5 star experience with John, Sam and Robert here with us at Tuttle-Click Ford Lincoln. We are so glad that you received fantastic service with us. We are honored to hear that you have made us your trusted dealership of choice for many years now, thank you. We are here for you anytime you need! Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Traded my old Tahoe for a new Expedition
Sandy did my sale..she was amazing!!! Professional and knows her stuff. She is a huge asset to a dealership that gave me a great experience. Love, love my Expedition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bethanie, Thank you for sharing your recent 5 star purchasing experience with Sandy here with us at Tuttle-Click Ford Lincoln. We are pleased to hear that she made the buying process amazing and professional. Congratulations on your new Expedition! Thank you for being part of the Tuttle-Click family, and we are here for you anytime in the future! Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
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As always the service department was competent and professional! Renato Rod was my service advisor and took great care to ensure I received great service even after further complications arose after first inspection. I also worked with the service manager when Renato had a day off. They made the complications as easy to deal with as possible! Very considerate to the customer! I will continue to buy my vehicles from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dana, Thank you for sharing your recent 5 star experience with us Tuttle-Click Ford Lincoln. We are thrilled to hear that Renato was professional, easy to work with and was very considerate. Thank you for choosing us here at Tuttle-Click, and we are here for you anytime in the future. Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Repair for auto collision damage
Thorough inspection of the damage and the necessary appropriate repairs. Tuttle-Click amended the original estimate by the insurance company, successfully obtained the consent. The result is that my car is good as new. The service rep, David Reuter is customer service oriented, and professional. He took the initiative to oversee the entire process as my advocate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jen, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your service experience with David was professional, smooth and accurate in correspondence with your insurance company. Thank you for choosing to service with us, and we are here for you anytime in the future! Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Great service.
Jack in the service department is very professional and thorough. There is a Ford dealer closer to my house. I pass it to go to this one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Jack was professional and thorough. Thank you for making us your trusted dealership of choice. We are here for you anytime! Tuttle-Click Customer Service | support@tuttleclick.com
Tuttle Click Service
Clean modern facilities! Go see Paul Parsons. He will take care of you and not try to up sell you anything you don’t need. Great turn around times too! I live in Arizona but time my service visits to coincide with my visits to OC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Paul always takes excellent care of you and your Ford truck. Thank you for being part of the Tuttle-Click family and driving all the way here from Arizona! We are of course here for you anytime! Happy St. Patrick's Day! Tuttle-Click Customer Service | support@tuttleclick.com
Great experience
Had the best buying experience at Tuttle Click! The were very professional and pleasant to work with. I would recommend to anyone looking for a Lincoln.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Beverly, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that your experience was "the best" and a pleasant one. Congratulations on your new Lincoln! Thank you for being part of the Tuttle-Click family, and we are here for you anytime you need! Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Tire repair while traveling
Had a flat tire that needed repair while traveling from Maine.towing a travel trailer. Their fast lane service was great. Very good customer service and good communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that we were able to repair the flat tire in no time, with great communication. Thank you for choosing us to service your vehicle. Good luck on the rest of your trailer travels. Enjoy every mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Awesome experience!!!
Great experience! Came in to look and was corresponding with Jim Follmer on line. We were met by Mitch and guided us to the car we wanted. The entire experience from start to finish was top notch and very professionally done. I highly recommend Tuttle Click they are hassle free and very quick to complete the process of buying a car. They want their guests to feel proud and confident that they chose their dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tom, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are thrilled to hear that Jim and Mitch made your experience from beginning to end professional, quick and top notch. Congratulations on your new vehicle purchase! Thank you for being part of the Tuttle-Click family, and we are here for you anytime you need. Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com
Great service
Came to get my airbag recall taken care of. They did it in a timely manner, washed my car and paid for a Lyft to take me home. Excellent experience will be coming back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jav, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that your service repair for the airbag recall was finished in a timely manner, and that your overall experience was excellent. Thank you for being part of the Tuttle-Click family. We look forward to seeing you again in the future! Tuttle-Click Customer Service | support@tuttleclick.com