Reviews
I’ve had 4 Infinity’s, and always took them to the
I’ve had 4 Infinity’s, and always took them to the dealership for service. Even though I didn’t buy the car from this dealership, they treat me as if I did. Always courteous and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Gabe and Linda manager, did a good job of keeping me
Gabe and Linda manager, did a good job of keeping me updated on status of repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
This is the first time I've enjoyed purchasing a car.
This is the first time I've enjoyed purchasing a car. No pushy salesperson nor finance individual. Everyone at this dealership is polite and respectful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Gabriel was fantastic and very helpful, He kept me
Gabriel was fantastic and very helpful, He kept me appraised of all the updates with my car.,.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Excellent service Gabriel and Frank are always helpful
Excellent service Gabriel and Frank are always helpful and informative. Communications were timely and appropriate for our situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
To be honest the experience was pretty amazing.
To be honest the experience was pretty amazing. I just walk in with cash in hand and walk out with a new Mercedes. Also the service provided was pretty good. The only problem is that they take a little to answer the calls, but nothing that they cannot fix.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
The Finance Director Nima was competent the rest of staff
The Finance Director Nima was competent the rest of staff especially sales manager Eric was unprofessional and lacked knowledge on customer retention and service.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The staff was pleasant to work with and went above and
The staff was pleasant to work with and went above and beyond to take care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
They gave me a very good deal and I could lease a brand
They gave me a very good deal and I could lease a brand new 2022 car and am very satisfied. I’ll recommend this dealership to all my friends and families
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation INFINITI Tustin and we hope to be of service again in the future.
Sold my Porsche
Sold my Porsche. Gave me the suggested price from KBB.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ronald, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!