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AutoNation INFINITI Tustin

(1,014 reviews)
Visit AutoNation INFINITI Tustin
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5275 (866) 984-5275
Used (866) 984-5576 (866) 984-5576
Service (877) 227-1714 (877) 227-1714

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation INFINITI Tustin from DealerRater.

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Excellent service.

Excellent service. No pressure to add on to what was already scheduled. Ready when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Linda, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Super friendly and made sure I got the best deal, I was

Super friendly and made sure I got the best deal, I was extremely happy with the service and delivery of my vehicle. Mr. Flores was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

The dealership staff were very helpful.

The dealership staff were very helpful. Everything went well. This is one of the best car dealerships I've been to. The service department was very helpful and treated me sincerely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I bought 2 cars from there, Customer oriented.

I bought 2 cars from there, Customer oriented. Great service Dept, will use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Only thing I can say is .

Only thing I can say is ...service department did not reset my car for the next yearly maintenance service due.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

This is one of the best car dealerships I've been to.

This is one of the best car dealerships I've been to. The service department was very helpful and treated me sincerely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

This is one of the best car dealers I have been to.

This is one of the best car dealers I have been to. My Salesman was very patient. Finance department was extremely helpful .I would recommend this dealership 1000%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

The dealership was staff was courteous, helpful, eager.

The dealership was staff was courteous, helpful, eager. The lovey was nice stocke with open vehicles. Busy on the weekend. Do your research before you arrive. There interest rates are high even with good credit.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

No hassle.

No hassle. Everything went smoothly except waiting so long 3n half hrs on Sunday. Really pleasant Sales person, knowledgeable and professional! Be a comeback customer.!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Everything went smoothly without any hassle Sales

Everything went smoothly without any hassle Sales person was really pleasant, knowledgeable and professional! I would never go any other dealer for my future purchases !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tina, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!