AutoNation INFINITI Tustin

I had the best experience my car was in the shop and out the next day. I would diffently come back again

Friendly, Good Price, Good Service, & Good People!! I will definitely come back for my next car.

Very friendly, Service is good， Full facility is very Comfortable The show room is very cleaning

I was 100% satisfied with the customer service on the day I brought my vehicle for service.

My experience was awesome. No long waiting time. The rep that worked with me made sure he explained everything promptly and didn't waste any time. Definitely would return for my next purchase. The only bad thing was the drive, but it was well worth it.

Loved the dealership when I leased my QX50 in 2019. I believe that the staff has changed since then. When I returned this month to purchase the vehicle, I was forced into purchasing a package of "car paint/upholstery protection" and "oil changes and tire rotation" even though it stated "optional" on lines E1 and I1 on my sales contract. The finance person said that I had to purchase or I would be required to purchase an "inspection" for $1295.00. I told them that I just had it serviced at Westminster Infiniti and my car only had 29,000 miles on it. They told me that I must choose one or the other. I emailed the salesperson, the finance person as well as the general manager, AJ Ortiz and received no reply from them about these excessive charges. I drive solo and do not need these additional, add-on BS costs. The $1295.00 was a total ripoff and I will never go to Tustin Infiniti again. Buyer beware when you are purchasing your leased vehicle! I also had an appointment on a weekday at 4:00 and did not leave the dealership until 7:00! I have no idea what took so long but I will take my business elsewhere in the future.

Great people , they give me update on time, excellent service, they are the only can trust.

Sales person very knowledgeable, understanding of my needs and working with me. A professional. Will recommend this dealership.

See great customer service and support from Gabriel at the Tustin Auto Nation. He’s so professional knowledgeable and with great customer skills

We got a great deal on a classic Plymouth Prowler at AutoNation Infinity in Tustin. Our salesman and the finance department were excellent. The sales manager even came out to meet me. Everything was incredibly easy with not one person being pushy or trying to sell me something that I didn't need or didn't want. This is NOT your typical car dealership and I highly recommend AutoNation Infinity of Tustin.