Reviews
From the moment I drove onto the lot everyone was very...
From the moment I drove onto the lot everyone was very Professional and helpful. Kaz Zarei provided excellent customer service throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gabriel in the service department is what made this...
Gabriel in the service department is what made this dealership my dealership he’s great but he needs help
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Frank at AutoNation Infiniti has always done a good job...
Frank at AutoNation Infiniti has always done a good job taking care of all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Went in for 40,000 mile service. Car was in and out and...
Went in for 40,000 mile service. Car was in and out and washed in1hr45min.Great job, I have always been happy with their service. My other Infinity is 13 yrs.old and still runs great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charles, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I’ve been a loyal customer for 13 years. The service has always been great.
friendly. stayed in contact regardless of the extensive...
friendly. stayed in contact regardless of the extensive time it took to check out. four hours seems too long,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Infiniti of Tustin was really helpful and they were super...
Infiniti of Tustin was really helpful and they were super attentive to my needs over all best service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The service department is wonderful. I particularly love...
The service department is wonderful. I particularly love Frank. He makes sure everything is done and is always friendly and kind and very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great experience with Albert Munoz. BUT- spending 9.5...
Great experience with Albert Munoz. BUT- spending 9.5 hours was exhausting. You need more help in finance area. Especially on a holiday weekend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
This was the fourth time getting service done since I’ve...
This was the fourth time getting service done since I’ve had my leased QX50 and the second time I’ve worked with Gabriel. He’s kind, great communicator and cares about customer experience. He offered me a shuttle service to work and back to the dealership without me prompting it. I was very pleased with the service done and car felt and looked like brand new again! Great job team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Extremely refreshing to get an upfront honest car buying...
Extremely refreshing to get an upfront honest car buying experience. In this current market of short vehicle supply I have faced dealerships that were not eager to serve the customer, not the case at AutoNation Infiniti Tustin. They were upfront from the beginning no misleading communications to get me down there and then switch out price and options. Thank you to the staff from management, to sales, to financing. Love the car, love the price, love the service will definitely keep this place in mind when talking to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!