AutoNation INFINITI Tustin

Great service on a timely manner. Took care of all my needs even though I did not have an appointment. Thanks

Great customer service. They scheduled our maintenance appt for us, were ready and available when we showed up, and had us finished quicker than the original time estimate. I recommend their service department!

Great experience! Great customer service! Car was clean and ready. Finance Department was easy and kind

I was able to have the software update performed while I waited and was in and out in one hour. Great service department and staff!!

They We’re EXTREMELY helpful and VERY Thoroughly Informative I would Definitely come back Thank You

Great place! Everyone is nice & professional. Albert & Fred went above and beyond!! My only issue was with the extended warranty. I felt pressured to purchase it so I left. I did come back after speaking with Fred & Albert and ended up purchasing the car.

I am returning customer. For convenience, I had switched to the Orange Coast Infiniti for services; I regret leaving Tustin Infiniti. I am back to a professional environment.

Multiple associates had great communication. My car was ready on time as well waiting for me.

Gabrielle is so kind. And all other staffs are so professional, kind, and wonderful. Infiniti Tustin is very comfortable and reliable service location.

Had the check engine light on my 2017 Hyundai Veloster that I had purchased at Autonation Infinity Tustin one year ago. I had also purchased a Service Agreement for the car at the time of purchase. I thought that I should bring the car back to the dealership where I had purchased the car and the Service Agreement. That was wrong! Instead, I should have called the 800 number on the Service Agreement and they would have advised me to take the car to a Hyundai dealership because it was still under warranty. I didn't get that advice from the Service Advisor at Autonation Infinity Tustin. Instead I was told that the error code from the check engine light indicated that the gas cap needed to be replaced and that wasn't covered by the Service Agreement. I was asked if I wanted to move forward with jthe replacement of the gas cap. I said yes. It cost me $226 but the gas cap replacement didn't fix the evap leak. I believe the Service Advisor should have advised me to contact Hyundai which would have saved me $226.