AutoNation INFINITI Tustin

Dennis my salesman was super patient and ensured I got the exact car I needed/wanted. Pricing was pretty straight forward. I spent a lot of time decided on trim and models Dennis was extremely patient. I would recommend to anyone looking for an Infiniti

Tustin Infiniti has the friendliest and most helpful customer service!

easy, quick and painless.. bought 2 cars for my boys.. Thank you Tony and Dustin for making it happen.. see you in a few years

Paul Libbon was excellent and the repairs were well done. Seamless experience

Great service. 2nd time I have returned to Tustin Infiniti.

Everyone was very nice and helpful. From my salesman to the parts department, It was very easy purchasing a car from Tustin Infiniti.

I bought my car from this dealership several years ago, and since having the car, have only had oil changes and minimal upkeep done. Recently, I needed service done and was quoted an exorbitant amount in parts and labor. I decided to do more research and found another dealership with a very reasonable price. I gave this dealership an opportunity to match the price (or come close) and earn my business, but that did not happen. I decided to take my car elsewhere. On another visit, I simply needed an oil change. I knew that I had purchased a savings pack (probably 10 changes for the price of 9 or so). Instead of properly checking my account, the service consultant immediately quoted me a price. I brought up the fact that I purchased a savings pack. After the consultant searched his records, he agreed and that I did not owe anything. During that interaction, I felt like I was being treated differently because I am a woman. Is it assumed that because I am a woman, that I would pay whatever, whenever? If you have my name, and car, you can see that I have been at your facility several times. Why wouldn't the fact that I've purchased an oil change savings pack appear? Why wouldn't this sort of check be integrated into the checkout process? If I didn't mention the savings pack, then I'd most certainly be charged for something that I should not have to pay.

great service people, and very knowledgeable sales agent.

The lease of my new QX60 was a breeeeeze and the vehicle is exactly what we wanted.

Although the car was delivered this is my first Mercedes. There was zero orientation on the features and how to use those features. There is no owners manual in the car so I’m slowly figuring it out. The Bluetooth audio module was missing as well as a second key. I love the car, just these issues kinda put a damper on the experience.