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DCH Toyota of Oxnard

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (182 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honest Service

Ask for jasmine!!! I've had a Toyota my whole life and I have been to numerous locations including this one before. However, Jasmine's customer service was just fantastic. She was honest, quick and very helpful. Easily the best sales associate at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Omar, Thank you for the great review! We could not be happier to hear you had such a great experience and found Jasmine honest and helpful. We expect nothing but outstanding customer service so it is wonderful to hear that Jasmine delivered. Your loyalty is much appreciated and we look forward to doing business with you in the future!

Loved it

Stephen Corona was the best. He deceived everything in detail and made me feel at home. I wish I could have his service each time I return from now on, that's how amazing his is at his job. I will recommend anyone to come to DCH Toyota of Oxnard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steph, thank you for taking the time to leave us this 5-star review. I am thrilled to hear that your experience with Stephen was so incredible. We are lucky to have him! Thanks for your business and we look forward to taking care of any future service needs!

Great customer service

Jazmin was so helpful and when my car wasn't ready at the end of the day, she and Ervin made it possible for me to use a 2015 Camry. I had to pick up 4 friends for a dinner that night and they all remarked how being driven in a nice, brand new car made the evening even more special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lynette, thank you for taking the time to write us this 5-star review. We are happy to hear Jazmin and Ervin were able to accommodate you when your car wasn't ready. Thanks for your business and let us know if any questions arise!

Patrick and Willyn

Went to have our 2013 Sienna serviced and ended up also buying a 2014 Rav4. Quick easy and the numbers were good. Adam was there and he wasn't pushy, you know. We actually didn't feel like someone breathing down your kneck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review! We are glad you enjoyed your experience with our both our sales and service department. Thanks for the kind words about Adam, we will pass along the compliments. Thanks for your business and we look forward to seeing you again!

I receive an excellent service on my yaris.

I've got an excellent service on my car Yaris and fix everything I asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rodrigo, Thank you for the 5-star review! We are glad to hear that your Yaris is back in tip-top shape! Thank you for your review, and we look forward to serving you again in the future.

New Car Purchase

I cannot say enough good things about my awesome buying experience with Dean Goldfarb at DCH Toyota of Oxnard. I had my 2 yr. old daughter with me, who has been battling with teething pain this week as her 2 yr. molars are coming in, and throughout the experience, Dean helped to keep my daughter distracted and happy while I filled out paperwork, read and signed documents, and then transferred belongings from my trade-in to my brand new Prius V. At one point, while I tried to make an important phone call to my husband to discuss the purchase, Dean took my daughter on a walk around the showroom so that I could talk to my husband. He fought to get me the lowest monthly payment possible, and maintained a very welcoming, relaxed and affable demeanor the entire time. Don't hesitate to ask for Dean Goldfarb when you go to DCH Toyota of Oxnard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brittani, Thank you for the 5-star review! We are always happy to hear that our staff going above and beyond to accommodate our customers. We are pleased to hear that Dean made your buying experience go smoothly. Thank you again for the wonderful review, and we look forward to serving you again in the future.

Caring salesperson

I went to Toyota to test drive a car as a I received the opportunity for a $100 Visa card. I test drove the 2015 Prius and had no intention of making a purchase. I had the pleasure of dealing with Luis Estrada who is not your typical salesperson. Had it not been for his caring and gentle approach I would have walked away with my gift card. He took the time to brainstorm the best scenario for me and did not pressure me in the least. I do not typically care to deal with salespeople, however I will surely refer other people to him and continue to do business with Luis in the future.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Camille, Thank you for the 5-star review! We never want to pressure our customers into making a decision, and we are happy to hear that Luis make your experience stress-free. Thank you again for the 5-star review, and we look forward to doing business with you in the future.

I received very good service on my 2014 Camry.

Received very good service! Eddie Houx assisted me from the time the I arrived for my appointment. My car was ready at the time it was promised to be ready,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! I will be sure to pass along the kind words to Eddie for his hard work and efficiency. Hope everything is going well with your 2014 Camry and we look forward to helping you in the future with any needs that may arise!

Class Act

I've been taking my car to Toyota of Oxnard for its scheduled maintenance needs for over twenty years. Overall, my experience over that long period of time has been great without incident or reasons for concern (Thank you, Bob Cobos). Based on my positive experience and desire to upgrade to another Toyota, I figured I'd begin my search with the people that have served me well for so many years. Needless to say, my search ended here. Could I have found a better deal elsewhere? Maybe. With nerves of steel, trying patience and a lot of haggling, who knows? Anything's possible if that's the route one wants to take. Now, do I believe that I got a good deal? Yes, absolutely, and it was a good buying experience to boot. I left the dealer pleasantly satisfied and woke up the following morning without that dreaded feeling of buyer's remorse. Quite the opposite - it was a pleasure and the people at this establishment are deserving of my business. Many thanks to Luis Estrada and Christian for their help and high level of service. It's greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

I can not say enough good things about Toyota of Oxnard. Their service is always top notch and will always take my suv there. I didn't buy my Rave4 there but because of their service when I buy a new car it will be here. Jasmine always takes that extra step to make sure everything every thing is taken care of in a professional yet personably manner, Her customer service is why I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sherry, Thanks for taking the time to leave a review of our dealership. We are so glad to hear that you enjoyed dealing with our service department. Your loyalty is very important to us! We will pass the compliments along to Jasmine; we appreciate it. Come back to see us for any other maintenance needs.