Reviews
Awesome Experience
This was my first time buying a car so I was really nervous because I had gotten so much advise of what not to do. Ken and Magnus were very patient as I changed my mind several times. In the end, I got a car a love and free lunch for my boyfriend. --Posted as a service per authority of business, review written by customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What an enjoyable review to read, Lisa! It is reassuring to know that Ken and Magnus provided you with a hassle-free shopping experience. Ourisman Chevrolet Marlow Heights's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best, Kenny Powers, General Manager
Great service
The service representative, Carolyn was simply wonderful. I think that service rendered in the manner that I received will make your customers to come back repeatedly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback, James. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that able to satisfy that. It is wonderful to hear that Carolyn at Ourisman Chevrolet Marlow Heights was able to provide you with a wonderful experience! Don't hesitate to reach out if you have any further questions or needs. Best, Kenny Powers, General Manager
Excellent Service
The staff was very polite and helpful. The service representative provides me with numerous updates while my vehicle was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for taking the time to share your feedback. Each employee is a valued member of the Ourisman Chevrolet Marlow Heights team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Kenny Powers, General Manager
restored my faith in purchasing a new car.
Kenny pankey did his job...he really went all out to get me approved, the whole staff did. You have restored my faith in purchasing cars!! Great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deandra, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Kenny was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Kenny Powers, General Manager
great service
They were very helpful and assisted me every step of the way. When securing a deal I appreciate great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Archie, thank you for taking the time to share your feedback. Each employee is a valued member of the Ourisman Chevrolet Marlow Heights team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Kenny Powers, General Manager
Great service.
Came in for an oil change and tire rotation. The service was complete and done where I was in and out within 2 hours. This was great. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gwendolyn, we would like to thank you for your kind words. We feel our service department is what makes Ourisman Chevrolet Marlow Heights special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Kenny Powers, General Manager
Great service personnel
Lisa woods always takes care of me. She lets me know what's going on with my car and how much time it will take to service. I feel my service is always efficient when she is there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nichole and thank you for this great review! We're excited to hear that Lisa took care of you! She is a great asset and we appreciate all she does. Thank you again and take care! Best, Kenny Powers, General Manager
Great Customer Service
Mr. Cornell quickly greeted me & did a run through of my concerns. He also recommended some services based on my concerns. I am pleased with the outcome of my services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debbie, we are truly grateful for this awesome review! We are thrilled that Mr. Cornell was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Kenny Powers, General Manager
Truck
My sale person was miss Lewis she was great and smart about my truck she went beyond what a sale person does !! No rush just pure service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Floyd, thank you so much for the wonderful review of your experience at Ourisman Chevrolet Marlow Heights. Ms. Lewis is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Best, Kenny Powers, General Manager
the dealership was clean services was great.
The service was great my saleman told me all about the car that I was looking to purchase. I purchase the car that evening. My saleman call me up a few days later to see if I had any question or concerns. He was very helpful and very knowledable about all the question I had. My sales consultant name is Paul Parks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dwight, we appreciate you taking time to leave us a great review! We are pleased to hear Paul did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Take care! Best, Kenny Powers, General Manager