Reviews
BEYOND OUR EXPECTATION A+++
We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto By Design A+++ Will Buy from Again
We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto By Design A+++ Rating Excellent
We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would definitely recommend the dealership
I recently purchased my Honda from Auto by Design. After being disappointed with the cars in my area of Kansas City I found my ideal car online at their dealership. At first I was reluctant to purchase a car in a different state as well as from a dealer that I had not know much about. I went ahead and decided to do it and am very happy I did. I had nothing but a positive experience. Sean walked me through everything making sure I knew the car was exactly what I expected and even was generous enough to help me with my transportation once I flew into town. I got a very good deal and Sean and the rest of the team were great to work with. I would definitely recommend the dealership to anyone looking to buy, especially from out of state.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing and Outstanding Service !
They had many options of cars that I liked the prices are awesome.This dealership is great! I highly recommend buying your car from Auto by Design. Thank you !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A+ Service and Great Service
I highly recommend buying your car from Auto by Design.This dealership is great! Amazing and Outstanding Service. My gf like it very much !!! Great service !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Really Great service I had Ever Seen !!!
It's really Great service I had ever seen. hey had many options of cars that I liked the prices are awesome.I highly recommend buying your car from Auto by Design. Best Wishes .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Range Rover
I love my car the best experience everything was perfect the best customer service the people were amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
They had the best customer service the sales guy was so kind and helped me a lot. They had many options of cars that I liked the prices are awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Great Place to Buy A Luxury Vehicle
My wife and I recently began a search for our first luxury vehicle and found what we were looking for at Auto By Design. The staff at ADB is awesome! Ash was our sales consultant and he walked us through all the features of the Audi Q5 beforehand --- he was an expert on the vehicle options. Once we were ready to make our purchase, he also helped us to start the loan application process, which we were able to complete quickly in-person. Note: ABD is set-up to allow buyers to apply for financing from the convenience of their home, if desired. Mo and John in finance received our loan application and were able to secure a loan for us with favorable terms (the rates were equivalent to what I was pre-approved for through my bank). The paperwork was completed in less than an hour. Both guys were great throughout the process --- not pushy or deceptive at all. Overall, I would say that ABD prices vehicles right and creates a comfortable experience for buyers. You'll appreciate the kind of company this is if you decide to buy one of their vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase