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(340 reviews)

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Awesome

Drove down from Baltimore to get a mustang I saw at their dealer. Everything was as advertised. Ash and Jon made the process simple and painless. They were very accommodating and worked quickly to get me what I wanted. I didn't feel pressured or rushed so no complaints from me. I would definitely recommend visiting them to get your next car or truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Jeep!

So I drive through Pleasant Valley Rd few times a month to see if there any interesting choices of cars. There was Jeep there parked all lifted and jack up with Nitto Terra Grappler! This beauty was calling my name! Hahah! Great car! Great Staff of guys there! Thank Auto By Design! You made my year with this Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership

This dealership is great! I highly recommend buying your car from Auto by Design. Any problems I had the owner, Sean, fixed them in a timely manner. I love my new. car and I'm beyond satisfied with the service that I received and the way my needs were valued.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

Great place to buy a car period. .

So like i was looking for a nice car with a nice price and found it with autobydesign they had excellent creditor working for me and got me into a good car with a low payment... these guys get it done......

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
8 people out of 8 found this review helpful.

I am very happy with my purchase at Auto By Design

I came in for one car, couldn't stop staring at all the other beautiful inventory they have! I ended up buying another truck that wasn't on my radar! I have to say I never done that, but I was confident on my purchase and I made the right decision. These guys are best at what they dude. You can just see it in there inventory of really cool cars! Thanks Mo & Sean for making my deal happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

Outstanding operation

After seeing a rare Maserati on their website, i called and spoke with Mo. He was professional, friendly and very upfront about the cars condition. So much so, i drove 3 hours to see the car. I was not disappointed. Mo had the car waiting, showed me every feature, discussed the cars history, and offered a test drive. He along with his staff, Chris and Ash made me very comfortable. They worked hard on the price, and finance options. I purchased my Maserati and absolutely love it. Many thanks again guys. keep up the great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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relaxing , easy buying

All I have to say is ask for mo Think you can't afford luxury ask for mo He's a hard worker , honest friendly guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
8 people out of 8 found this review helpful.

Terrible dealer.

Unprofessional staff, I was trying to look at a car and before I even test drove it or anything all they kept saying when I brought up things about the car is "I'm only worried about the financing." Over and over. Once I got to the point to where I liked the car and got approved for a loan they sold the car behind my back to someone else. All within a few days.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The way car buying should be!

This dealership is awesome!! Had a great experience purchasing my Mercedes ML, love it! My daughter is enjoying the rear entertainment system and not bothering me, yaay!! ABD team was great to work with. Sean and Mo very knowledgable, courteous and they have a really nice selection of vehicles. Looking forward to do business with them in the future!! You guys rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

Great Experience

Stopped in and really wasn't looking to purchase a vehicle, however a vehicle caught my eye. After driving the vehicle I talked with Sean and we worked out a deal and drove the vehicle home. The staff at ABD was friendly, courteous and very patient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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