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(240 reviews)

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Ran my credit and lied

I called the dealer for a 2018 vehicle they had listed well below MSRP. Spoke to Jim and told him with Tier 1 credit and $3,000 down what can he do for me on a wrangler. He said he’s looking around $300 a month. I trusted him gave him all the credit info. Called me the next day saying it’s in mid $400 he sounds like he doesn’t know what he’s doing. They just want your information. I would never ever recommend this place. I got a better deal in Fresno. Don’t trust them because they don’t care to lie and put a hard inquiry on your credit score. Worst customer service. Jim needs to figure out his numbers before lying to people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worth the drive!

This is one of the few dealerships with integrity and morals. We live in the SF Bay Area and spent weeks looking for the right deal and we ended up at Gill. Jim and the staff were a pleasure to deal with and made the buying experience quick and easy. I will definitely return for my next car purchase. Thanks guys! And thank you Jim for the restaurant recommendation, that was amazing food! Make the drive, you won't regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best vehicle purchase experience I’ve ever had!!!!

This was such an easy process! The best customer service and what an amazing vehicle I have now!!! We are so happy! We will definitely recommend our friends and family to this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast quick and easy

Overall pleasent experience. Fast and quick. Friendly staff who care, and we're willing to stay late to finish the paper work. Great place. Would recommend friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!!

I had a great experience Jim Danielle and Rosie went above and beyond to make sure I had a great experience in purchasing my Ram Warlock truck they had most off paperwork completed before I arrived all I had to do was come in and complete the transaction I applaud there great customer service it was truly impressive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim is aweome

After spending two weeks looking for the right truck for us we found it ! Thanks to Jim who didn’t waste our time and really made the process easy and fast ! So happy with our truck !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Jim Hamby went out of his way to accommodate my needs.

I needed a lot of truck but my resources were small. After I presented my situation Mr. Hamby went to work. He found several vehicles in my price range and I found that the first one he presented met my needs exactly. Then there was the trade-in. I guess you could say it was more like a tow away but Jim somehow managed to get me some cash for it. Then there was the really valuable add-ons like the extended warranty and the life extending protective coating that put the price over the top of my budget. Again Jim came to the rescue with some truly creative financing. So here I am, the owner of a fabulous new truck with payments that I can really afford. Gill Auto Group Rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience at Gill Auto

Today 07/05/19 I had the pleasure of making the purchase of a GMC Sierra 1500 at Gill Auto. The experience and my satisfaction couldn't have been better. I encourage anyone if the market for a vehicle to they sell, try them first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience with Jeff Hunsaker

Though it was Father's Day, I got treated when my husband brought me to Gill Chrysler Jeep in Madera this past Sunday. What started off rocky (our initial contact person wasn't there), was quickly recovered by Jeff Hunsaker. Knowledgeable, friendly, relatable, patient and not at all overbearing - Jeff made the lease of my 2019 Overland stress free. Without hesitation, I would recommend Jeff if you are planning to purchase/lease in the near future. We made the drive from Manteca, Ca to Madera for this purchase and I'm glad we did. Thank you Jeff for the great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service and honest folks

Thank Jim and the Gill auto grip team! You guys made buying a new truck a lot easier then previous dealerships I have worked with. I appreciate the honesty and hard work you guy put in to make this happen! Keep up the good work and we will be back for our next purchase👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.