Lexus of Serramonte

Steve, Fernando, and Ken were personable and attentive and professional. We had already negotiated the details and the deal before l flew up to San Fran from LA, so all that was left was for Fernando to give us a tutorial and there was not much he did not know about a LC 500 full of tech! Overall a painless and pleasant experience.

I have been coming to this company for at least 7 years and am very happy with all parts of the service they provide. I bought a used car from, then leased a new one, and used their repair service for all these years. Never had a complaint.

Always a dream to have Pete do my service. Quick, professional and safe. Listens to my comments and handles my concerns.

Excellent service from start to finish. Very professional people. Clean facility.

Purchasing a vehicle at Lexus of Serramonte was easy and overall a great experience. I highly recommend Ken Chow he will help you get the car you are looking for. He was very honest and very helpful with every question I had. Makes the process of buying a car very easy and enjoyable.

Lenny is my service advisor and he?s simply the best. He?s professional and efficient

I've been shopping around for a new lease, and I had my eyes on the UX for some time. I worked with Steven L. at Lexus of Serramonte and I couldn't have been more pleased with my experience. He worked extremely hard to get me in the car what I wanted at the price that I was comfortable spending. We went back and fourth on pricing for about a week, and even after his manager shot down my offer, Steven continued to press his management on my behalf to get me the deal I wanted. If there is anyone that embodies the Lexus slogan, it is Steven. His drive and ambition to get you the car you want at the price that fits your budget is the relentless pursuit of perfection I would expect from any car dealer. I would highly recommend everyone try to work with Steven L at Lexus of Serramonte, because he'll do whatever it takes to make you a satisfied car buyer.

I was greeted promptly, by Lenny, masked, and went to the lounge where masked clients were sitting 6 ft apart. Clean lounge, restrooms, as always. My Lexus was serviced, 85000 mile, in a shorter time than promised. It was cleaned inside and out. A pleasant and efficient visit. Thank you, Lexus of Serramonte. Gayle

The usual great service. Have been going there for 30 years with the same result.

Pete has been our go to service writer since 2008. Gave us the best service from day one. Great advice and never pushy.