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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,038 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Excellent customer service!

I went to a Dodge dealer located on Annapolis first where apparently they don't want to sale cars or they do not care about customer's needs. BUT right after that, I drove to Ourisman Chrysler Dodge Jeep Ram of Bowie where they don't just care about sales but they REALLY care about meeting ALL the customers requirements and needs. Their professionalism and experience made possible to me and my family to have the exact vehicle for us plus respecting our budget. I highly recommend this dealer and I want to highlight the excellent assistance and service that me and my family received from Andrew Thomas (salesman) and Robert Ourisman (manager).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to a Dodge dealer located on Annapolis first where...

I went to a Dodge dealer located on Annapolis first where apparently they don't want to sale cars or they do not care about customer's needs. BUT right after that, I drove to Ourisman Chrysler Dodge Jeep Ram of Bowie where they don't just care about sales but they REALLY care about meeting ALL the customers requirements and needs. Their professionalism and experience made possible to me and my family to have the exact vehicle for us plus respecting our budget. I highly recommend this dealer and I want to highlight the excellent assistance and service that me and my family received from Andrew Thomas (salesman) and Robert Ourisman (manager).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great car buying experience!

Ourisman Chrysler of Bowie was a great experience for me. As soon as I stepped out of my car, I was greeted by a sales representative who directed me to Mike Hickerson. Mike evaluated my needs of what I was looking for in a car and showed me the models on their lot that was within my budget. He really understood my expectations and made me a satisfied customer. The finance manager, Dana, made the paperwork process very smooth and was a pleasure talking to. The sales manager, Ron, congratulated me on my purchase. From what I described, you can believe that the experience of buying a car from Ourisman Chrysler of Bowie was a friendly experience from the minute I arrived at the dealership. I would highly recommend this dealership because you feel comfortable talking to people who are looking out for your best interests and not just about making the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ourisman Chrysler of Bowie was a great experience for me....

Ourisman Chrysler of Bowie was a great experience for me. As soon as I stepped out of my car, I was greeted by a sales representative who directed me to Mike Hickerson. Mike evaluated my needs of what I was looking for in a car and showed me the models on their lot that was within my budget. He really understood my expectations and made me a satisfied customer. The finance manager, Dana, made the paperwork process very smooth and was a pleasure talking to. The sales manager, Ron, congratulated me on my purchase. From what I described, you can believe that the experience of buying a car from Ourisman Chrysler of Bowie was a friendly experience from the minute I arrived at the dealership. I would highly recommend this dealership because you feel comfortable talking to people who are looking out for your best interests and not just about making the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer experience. Courteous, knowledgeable...

Excellent customer experience. Courteous, knowledgeable salesman who took time to thoroughly review the vehicle with me. Worked to deliver the Jeep Wrangler Sahara Unlimited at a very fair price with the dealership sales manager. I would highly recommend this dealership to anyone shopping for a Jeep in the Baltimore/Washington DC area. 100% ratings in all categories...great team at Ourisman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Fantastic customer experience with dealership!

Excellent customer experience. Courteous, knowledgeable salesman who took time to thoroughly review the vehicle with me. Worked to deliver the Jeep Wrangler Sahara Unlimited at a very fair price with the dealership sales manager. I would highly recommend this dealership to anyone shopping for a Jeep in the Baltimore/Washington DC area. 100% ratings in all categories...great team at Ourisman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a new Ram 1500 and got a great deal, sales...

Bought a new Ram 1500 and got a great deal, sales consultant, manager and business manager were all very friendly, professional and helpful. Had a quick,painless experience and left very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful service! Award winning team! I will recommend...

Wonderful service! Award winning team! I will recommend this place again and again! Billy and Ron make the process of buying a new car superb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I was very pleased by my treatment and with Mr. Hickerson understanding of what I wanted and needed. He worked with my budget and was able to give a vehicle that not only fit my budget, made the payments work and I was able to purchase a vehicle that had all the 'bells and whistles" that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very pleased by my treatment and with Mr. Hickerson...

I was very pleased by my treatment and with Mr. Hickerson understanding of what I wanted and needed. He worked with my budget and was able to give a vehicle that not only fit my budget, made the payments work and I was able to purchase a vehicle that had all the 'bells and whistles" that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.