Reviews
3 rd vehicle purchased here
This was my 3rd purchase at this dealership, everyone was very nice and I had a great experience , I would recommend them to anyone in the market for a new. Car or truck , large selection of jeeps to pick from , the whole experience was quick and effortless . It was a pleasure working with Vincenzo He was awesome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top Notch Dealer
It was an extreme pleasure working with Vincenzo. He created a stress free and fun atmosphere. Carlos in finance made it painless and looked out for our best interest. I've purchased many cars and this experience was the very best. We will definitely be back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome, Efficient, Did everything for us
We had gone just to test drive the 2014 Jeep GC. We were ready to purchase if the correct color combination was in stock. Tom was the first one to greet us as soon as we walked in the door. Of course i love no pressure, but i do want to be greeted when i walk in. Tom did just that and asked if we need help. Of course we did. He arranged for us to test drive, showed us the vehicle, and salient features of the JGC. Since the color combination we wanted wasn't in their stock, Tom said he can arrange it no problem, which he did quickly. Long story short, Tom and Dana McGriff (Sales Manager) worked quickly to match the lowest price quote I had and gave me what I had in mind for my Trade in. We finished paperwork late in the night, and took delivery of our vehicle the next day. Our toddler didn't give us enough time for Tom to go with all the features, but he's more than ready and available to make sure that we understand and know about all the features of the Jeep GC. Had a great experience purchasing a new vehicle from Tom, Dana McGriff. Would heartily recommend Ourisman Chrysler Dodge Jeep of Bowie, MD.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ourisman - Bowie
My initial contact was through my insurance company's car buying service. Ourisman was diligent in maintaining contact with me and providing information before I actually went to them in person. The process was friendly, fast and I was pleased with the price (including the maintenance package). I would go to them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership
I had the pleasure of working with all three of these gentlemen. They were all extremely helpful in aiding my decision on my new car. They provided me with beneficial information! They made the car buying process easy and fun! I would go back in a heartbeat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, hardworking,staff
This was an Awesome experience. They made it very easy to do business with. The staff is friendly, knowledgable and hardworking. Never dropped the ball. Does everything and more for their customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kendric was very patient, reviewing all the features of...
Kendric was very patient, reviewing all the features of the vehicles. He made sure all my questions were answered. Everyone in the showroom was very friendly and they went out of their way to find the vehicle I wanted. Of all the dealers I visited, Ourisman Dodge was the by far the best to deal with, mostly due to Kendrick's personality and expertise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pathetic
Dealer messed up my new car registration. While they were attempting to straighten out the registration, they let the temporary dealer's registration expire, despite multiple requests for an extension. I had to take the car off the road. Dealer's performance was less than satisfactory.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I walked into the dealership unannounced on a cold Monday...
I walked into the dealership unannounced on a cold Monday night to look at two specific vehicles. I was warmly greeted in the parking lot by Kendric, who was on his way to deal with another customer. Brandon came out and greeted me almost immediately and immediately responded to my requests, no messing around. He was proactive in demostrating a number of the Ram's features and very helpful without being aggressive or pushy at all. After viewing the two vehicles, I narrowed it down to one, and we got down to work. I asked them to shoot me their best price, and they shortly came back with a price a bit over what I originally wanted to pay. One quick exchange and I got the truck at a price I was very happy with, and purchased it immediately. Dealing with Brandon and Dana was very easy and there was no pressure or hard sell - it was easy. When I came in to pick up the truck to drive it off the lot, I got to deal with Kendric again, and he was very pleasant and took care of a last minute issue in no time. All in all, a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This place made me so comfortable and they bent over...
This place made me so comfortable and they bent over backwards to get me my first car and you will always remember your first car experience know matter what. I may not have walked out of there with the car I wanted but they gave me the blueprint for the car I want months from now.I'm definitely coming back and bringing people with me when I do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car