Reviews
I was looking for a new dependable vehicle without...
I was looking for a new dependable vehicle without bluetooth ( I do not have a cell phone ) and satelite radio. Mike took me seriously and did not treat me like I was crazy. Which was the general reaction from most of the other dealerships I had contacted. He treated me with respect, listened to what I wanted and then helped me get exactly the opitions that I wanted and none of the ones that I did not. I found that the entire staff was friendly and helpful. Even my husband who absolutly hates car shopping enjoyed the expirence. I have dealt with the Ourisman family of dealers (Chevy) before and have never been disapointed. If you are looking for the odd color and strange options this is the dealership for you and Mike will get you what you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience that we had at Ourisman Bowie while...
The experience that we had at Ourisman Bowie while purchasing our new vehicle was incredible. The employees there treated us like longtime friends. Andrew Thomas, our sales person, was wonderful. He listened to what we had to say about what type of car and amenities we wanted and found us exactly what we wanted and managed to get it with in the price range we wanted. I will definitely be recommending your dealership to any of our friends who are in the market for a new car. Sending them straight to Andrew Thomas. Thanks for a wonderful experience and we love our new Dodge Journey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Ourisman of Bowie, and Andrew Thomas...
My experience with Ourisman of Bowie, and Andrew Thomas was by far the best experience I have had with a dealership and a salesman. Andrew did an excellent job by actually listening to what I was saying about what I was looking for and what my needs and wants were. I went into the dealership very well preparred ahead of time in regards to what I wanted to spend and the financing I was looking for, and he actually gave me an initial estimate that was better that what I had calculated. After doing the official financing they came back with an even better number, and I even received a pretty fair deal for my trade in. The whole process from start to finished took only about 3 and a half hours and was very painless. I would definitely reccommend Oursiman of Bowie and especially Andrew Thomas to anyone in the area looking to purchase a vehicle. Even with living in Springfield, Virginia it was worth the drive up to Bowie, and I will most likely be buying my next Hyudai from there as well, in a few years!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience, would buy from them again. Friendly and...
Great experience, would buy from them again. Friendly and intelligent employees from the phone receptionist to the salesman to the financier. Drove 3 hours to get to them and they made it worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They Care
I was shopping around for a 2014 Jeep SRT and Ourisman Chrysler Dodge Jeep Ram of Bowie were the only ones who took me serious. The other Chrysler Dodge Jeep Ram dealerships around my area didn't even bother to return my emails and if they did, they were really brief and not very helpful. Mike my sales consultant was very attentive from the start, he maintained constant contact with me and kept me well informed from beginning to end. He earned my business because he was genuine and because he wasn't going to be satisfied until I got, what I came there to get, that 2014 Jeep SRT and even though they didn't have that vehicle on their lot, they found it and got it for me. The staff at Ourisman Chrysler Dodge Jeep Ram of Bowie were professional and all very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was shopping around for a 2014 Jeep SRT and Ourisman...
I was shopping around for a 2014 Jeep SRT and Ourisman Chrysler Dodge Jeep Ram of Bowie were the only ones who took me serious. The other Chrysler Dodge Jeep Ram dealerships around my area didn't even bother to return my emails and if they did, they were really brief and not very helpful. Mike my sales consultant was very attentive from the start, he maintained constant contact with me and kept me well informed from beginning to end. He earned my business because he was genuine and because he wasn't going to be satisfied until I got, what I came there to get, that 2014 Jeep SRT and even though they didn't have that vehicle on their lot, they found it and got it for me. The staff at Ourisman Chrysler Dodge Jeep Ram of Bowie were professional and all very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very happy with my purchase at Ourisman CJDR and...
I was very happy with my purchase at Ourisman CJDR and the know of my saleman. Chris was very helpful with his knowledge. Mike made me a very happy purchaser of a new Chrysler 300.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
had a really great time i love my car and that made you...
had a really great time i love my car and that made you feel right in there. i would come back more and more thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new car
had a really great time i love my car and that made you feel right in there. i would come back more and more thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The entire sales team was great. They were courteous...
The entire sales team was great. They were courteous professional and not pushy. Financing was easy and very brief. Nadina and Kendric were very thorough and always focused on total customer satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car