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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,039 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Leak in Cab underneath backseat of 2017 Rebel! Fixed...

Leak in Cab underneath backseat of 2017 Rebel! Fixed now!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Check engine light. Problem fixed overnight. Natasha took...

Check engine light. Problem fixed overnight. Natasha took great care my Jeep! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service. Great working with James....

Excellent customer service. Great working with James. I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm very pleased and satisfied as always with the service...

I'm very pleased and satisfied as always with the service team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate and love💘 the top-notch service your team...

I appreciate and love💘 the top-notch service your team provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The customer service was better than all the times Ive...

The customer service was better than all the times Ive been here. Even the wait time was better. James kept me posted on the status of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hi! What can I say. James Martin - Customer Service...

Hi! What can I say. James Martin - Customer Service Rep in Service Dept. Every time I bring my Jeep in for service, James Martin confidently handles any issue. I have always thought a lot of the Service Reps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service! I was over 15 mins late coming...

Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. Martin (James) was so nice over the phone… he said sure you can come in but I might have to wait a little longer. I was very grateful as I was getting on the road the next day. And guess what? The service was still great ave it was pretty quick (in my eyes).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In a service department as busy is this one is, Rochelle...

In a service department as busy is this one is, Rochelle Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service from the entire team! Rachel was...

Great customer service from the entire team! Rachel was excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.