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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,038 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Great place to purchase a car

Exceptional experience. Great service. Would definitely recommend to others. Awesome prices. Very knowledgeable sales team. Extremely friendly and welcoming environment. Very professional and down to earth people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New 2018 Jeep Rubicon purchase

The experience at Ourisman was was great. I checked out their website and inventory prior. I pretty much new the vehicle and the price before actually visiting the dealership. Everything went smoothly. The staff was friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

Treated with respect, assured me I would be taken care of with great service. I am pleased with service and I would recommend the service to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Professional and Helpful

Guys did a great job in helping find the car that I was looking for. They wanted to make sure that I was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

This was by far the easiest car buying experience I've ever been a part of. I called TJ before driving in from White Marsh to make sure the vehicle was available. When I arrived, we went for a test drive, then we started talking numbers. I told TJ we were prequalified for a loan through our credit union. Not only did they lower the price to come within a few hundred dollars of our loan amount, he suggested we run the credit app through their banks. Well.....it turns out a seperate credit union picked up our loan at a rate very close to our own credit union. We went ahead and signed papers and Chu even lowered the price by a couple more dollars when the bank asked for a few hundred dollars down. We couldnt have asked for a more pleasant experience. We have purchased from Jones Junction and Thompson in the past. Ourisman ranks right up there with Jones as one of the best out there!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good impression

Salesman was honest and friendly. Process was quick. Finance department was helpful. Go talk to Raymond and Chad. They will work with you. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sales

Raymond was most helpful throughout this experience. Very professional and fast deal. Actually a pleasurable experience at this dealership. Highly recommend when shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, Easy, and Comfortable

I had a great overall experience at Ouirsman. They handled the whole process professionally. Everyone that I met there was friendly and helpful. I would highly recommend them! Raymond was very friendly, and upbeat although the weather was terrible. The whole process was fast and easy, no pressure. Chad Silla was also a joy, and very professional. Thank you Raymond and Chad, I will see you soon............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Raymond was very helpful and nice. Would recommend this dealership. Also Donna jones was great too. Bought a Jeep Wrangler and great experience at this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased Wrangler from Emanuel

Emanuel was great to work with. He didn’t pressure me into purchasing the vehicle or make me feel uneasy at any point in the process. He was exceptionally friendly, fair, and honest. After my purchase, I accidentally left my EZPass in my trade-in and Emanuel went above and beyond by mailing it to my home with FedEx tracking included.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.