Reviews
Great place to purchase a car
Exceptional experience. Great service. Would definitely recommend to others. Awesome prices. Very knowledgeable sales team. Extremely friendly and welcoming environment. Very professional and down to earth people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2018 Jeep Rubicon purchase
The experience at Ourisman was was great. I checked out their website and inventory prior. I pretty much new the vehicle and the price before actually visiting the dealership. Everything went smoothly. The staff was friendly and efficient.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Treated with respect, assured me I would be taken care of with great service. I am pleased with service and I would recommend the service to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Professional and Helpful
Guys did a great job in helping find the car that I was looking for. They wanted to make sure that I was completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
This was by far the easiest car buying experience I've ever been a part of. I called TJ before driving in from White Marsh to make sure the vehicle was available. When I arrived, we went for a test drive, then we started talking numbers. I told TJ we were prequalified for a loan through our credit union. Not only did they lower the price to come within a few hundred dollars of our loan amount, he suggested we run the credit app through their banks. Well.....it turns out a seperate credit union picked up our loan at a rate very close to our own credit union. We went ahead and signed papers and Chu even lowered the price by a couple more dollars when the bank asked for a few hundred dollars down. We couldnt have asked for a more pleasant experience. We have purchased from Jones Junction and Thompson in the past. Ourisman ranks right up there with Jones as one of the best out there!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good impression
Salesman was honest and friendly. Process was quick. Finance department was helpful. Go talk to Raymond and Chad. They will work with you. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales
Raymond was most helpful throughout this experience. Very professional and fast deal. Actually a pleasurable experience at this dealership. Highly recommend when shopping for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, Easy, and Comfortable
I had a great overall experience at Ouirsman. They handled the whole process professionally. Everyone that I met there was friendly and helpful. I would highly recommend them! Raymond was very friendly, and upbeat although the weather was terrible. The whole process was fast and easy, no pressure. Chad Silla was also a joy, and very professional. Thank you Raymond and Chad, I will see you soon............
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Raymond was very helpful and nice. Would recommend this dealership. Also Donna jones was great too. Bought a Jeep Wrangler and great experience at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased Wrangler from Emanuel
Emanuel was great to work with. He didn’t pressure me into purchasing the vehicle or make me feel uneasy at any point in the process. He was exceptionally friendly, fair, and honest. After my purchase, I accidentally left my EZPass in my trade-in and Emanuel went above and beyond by mailing it to my home with FedEx tracking included.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car