Reviews
Our sales man was great and he helped us alot.
Our salesman vincenzo magaldi was great and helped us alot.we would come back to him again to buy a vehicle.I am happy with the vehicle i got.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I purchased my car from Ourisman back in 2013 and it was a seamless and great experience!! I recently dropped it off to get service and I was blown away by the awesome service team. Christopher Odom was so awesome!! My husband and I are big on good customer service. We were so pleased with the level of service and professionalism from the service team. I am so happy I was able to find Chris and now I finally found an awesome service advisor. Keep up the great work Ourisman staff!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fair and Easy to work with
Emmanuel Kisob is knowledgeable and personable. He made the car-buying easy and enjoyable. I will certainly use him for future purchases. Thanks for all your help, Emmanuel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service I've experienced at a dealership
I wasn't really ready to buy I was looking at a truck. Went in and talked to Troy (salesman) after talking with him we went on a ride I came back and worked with Mike I believe used sales manager. He worked with me as I didn't have my vehicle with me. We made a deal and went on with the process. Fast forward a couple of days. Needless to say I had an issue with the truck. Nothing big and nothing they knew about before selling it to me. I called and spoke with Mike. He took care of everything for me. He went above and beyond to make sure I was taken care of and happy. I can honestly say I was happy with the way I was treated here. I will recommend this dealership to any one of my friends. These two guys were a pleasure to work with and when the wife is ready we will go back to see them. Just to prove how good they are I live 1.5 hours away from the dealership. Thanks guys for the great experience and look forward to doing business again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep Service
I live in the Annapolis area I have two jeep dealers near my home. And I don’t care for either one of them. I started doing business with ourisman in 2016 , I am very happy and it’s worth the drive coming from Annapolis. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Car buying experience!
Smooth experience from beginning to end, I'd definitely buy another car from Emmanuel! Very happy with my new (used) car and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience ever buying a vehicle!
Recieved quotes from three different dealerships,all to high. Talked with Raymond Walford he quotes me a price 5,000 less. Bought my Pacifica one day later. Raymond was very friendly and made the process easy and stress free. The finance department was also great. Donna Jones was very friendly and worked with me to get me to the payment I wanted. My wife and I highly recommend this dealership! From Raymond in sales to Donna in finance,this was a great experience! Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding visit!
Raymond Walford was very good to work with. He got me in and out with no problems! Honest and knew exactly what I needed. No hidden agendas here! Great experience. Called him a week later and he was able to answer a question on the spot. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top Notch All The Way!!
I just bought my amazing new Jeep. Preston is extraordinary - professional, responsive, and extremely knowledgeable about Jeeps and 4 wheeling. He patiently helped me pick just the right equipment for my requirements, found the perfect Jeep, and made the buying process painless (amazing!) in spite of the fact that I was able to negotiate a very fair deal. Lauren made the paperwork a SNAP! From first stop in the showroom to delivery of my new Jeep, this is the best experience I have ever had buying a car...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy going and wonderful to work with
Raymond was a great guy to work with. Listened to what we wanted, answered my one million questions with patience. Highly recommend working with Raymond and team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car