Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

What I bought: I was looking for a kitted out "work truck", so RAM 2500 with 6.4L, big boy box, 4.10, AUX switches, sprayed etc. But no SLT stuff/fluff, just barebones hauler. How I got it: I found this truck by looking on Ram's locator and AT. I live in freaking Pennsylvania, but you know it can be hard to find the right truck. Who: I reached out to Gary through email regarding the "actual" price. I wanted to know which rebates were included and if I was eligible for them. It took him about a day, and he responded with a neat breakdown of the fees , which was... Allowance $40,910 $29,500 Documentation Fee $300 State and Local Taxes $444.60 License and Fees $220 Less Incentives Trade Payoff - $4000 $27,500 Your Total Price *$35,876.60 *Now* How many dealers would do this over the email or phone? Just about none. I knew what I wanted and what numbers I was comfortable with. With just the numbers we went back and forth a little bit (twice) until we were both comfortable. I filled out a credit application online so they ran my credit and gave me a good APR. I was advised to come down the same day since they were closing some sort of interval of sales: similar to shopping at the last day of the month. I drove down to Maryland from PA that night and was greeted by Gary. Mind you, I never talked to this guy on the phone...Clean and professional place. The truck was clean, parked and waiting in the front. We ran through some paperwork and I started moving my stuff from my truck. Donna in finance handled paperwork. Everything went as planned, with very slight amendment to APR rate .09% increase. All numbers matched up, no surprises. Just boring paperwork with numbers we already agreed on. 100% honest work from both Gary and Donna. Other dealers would only give me numbers and rebates used if I came in. And we tried that. They wanted to rip us off really badly and put us in a bad financial situation. Oh, the stories they'd come up with as if I don't know how to manage money. TLDR; Gary+company were great! He worked with me to get all numbers square in advance. I like this because it helps me align what I can afford with my budget at my own time. Set it all up entirely through email...How's that for ya? I went *IN* to local dealers and they couldn't treat me that well. I'm gonna return to this place, or wherever Gary is at least, to buy my next truck. Big ups to Gary + Donna ! I love my 2500, gonna pull this weekend :)

My daughter went in to make her first purchase of a car and ended up with a person who simply didn't understand how to listen or engage. Buying your first new car should be an exciting experience - not one that you dread and belittles you. I recommend that Ourisman spend some time teaching their salesmen how to engage with their clients in a thoughtful and supportive way. The old school methods of the used car salesman simply no longer work in a world where information on price and expectation are available at the touch of a button.

Rude and unprofessional. Had my car in the shop no less than four times for the same thing. Did not properly put brakes on my car. Don't ask for a rental either! God forbid.

Lauren and Ron were wonderful to work with. We had a bad experience with another Jeep dealer and they made the whole process a positive experience! Highly recommend them!!

My Salesman was Eddie Johnson, Mr. Johnson waisted no time assisting my wife, and I purchase my 2012 Ramsey 1500 Larimer, and expedited the paperwork so we were in, and out, I highly recommend Mr. Johnson to service mine, or anyone's purchase of a vehicle!

I really appreciate the help from Lauren Smith to purchasing my 06' Nissan Sentra. She actually went out of her way to help me to get the vehicle I need for my everyday use. She was genuine, and treated me like an actual human being. Definitely knows how to do her job!

My son purchased a used Hyundai from Ourisman Dodge in Bowie Maryland. The check engine light was on for a bad TPS (Tire Pressure) sensor and he was told they would repair the issue if he bought the car and brought it back to service. He was also promised floor mats and told they would be available that weekend. The service department said the TPS light was bad and he had 2 nails in his tires. Coincidentally, my son had to add air to his tire every day. The rude service manager gave him an offer to replace either the TPS sensor OR the tire... but not both. Absolutely ridiculous. It's been several weeks and the floor mats are not available yet. Avoid this dealership at all costs! They are liars. Brandon Ritter is really good at selling cars but never returns phone calls as promised.

Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck shopping here!!!!!!

Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck shopping here!!!!!!

Everyone there was extremely helpful and went out of their ways to get us the best deal and vehicle we could ask for!! I highly recommend car shopping here!!