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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,038 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Quick and easy

My first new car from a dealer and it was a terrific expirence . They showed a tremendous amount of respect , educated me every step of the way , and landed me a price I was comfortable with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good service

They really took their time helping us find what we wanted for a good price. Wish we would have gotten a bit more for our trade in but over all we are happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Fantastic

I went car shopping at Ourisman Chrysler Dodge Jeep Ram of Bowie on 27 March 2015 to look for a new vehicle. Keep in mind; I have not had a new car or a car payment in 10 years. I was so excited about my husband’s new 2015 Jeep that Mr. Johnson sold him the previous day. He convinced me to go check out the Jeeps. I’m glad I did. I was greeted by the entire staff, but one in particular was recommended. His name is Mr. Eddie Johnson. Mr. Johnson made me feel comfortable as well as excited. Mr. Johnson showed me that he was detailed oriented. Based on the amenities I had mentioned to my husband the day before my arrival; Mr. Johnson delivered the perfect Jeep! I must say that this was my best car shopping experience ever. Mr. Johnson was very informative, personable and he answered every question I had patiently. Commonly seen, most car salesmen have no knowledge of the vehicle and have to ask questions or get information from the other salesmen in the showroom. Not Mr. Johnson. His objective was not only to sell me the Jeep, but to make sure I was comfortable buying the right Jeep. With Mr. Johnson’s experience, he not only let me test drive the Jeep but he made sure the Jeep was in tip top shape before I drove off the lot. He also set up the features in the vehicle to include the radio, Bluetooth, navigation, etc. Without reservations, I will recommend friends, family, co-workers and anyone else who is in need of a vehicle to Mr. Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Chrysler 200

Wanted a Jeep, drove away with a NEW Chrysler 200!!!! AWESOME, and very impressed both with dealership and Eddie Johnson and Kevin Gilbert in finance..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stopped to buy a Jeep

I drove to Ourisman from Baltimore because I found the vehicle I was looking for online. I had spoken with Kevin Battle on the phone, and was greeted by him when I arrived. We went for a test drive, and quickly began negotiations. We arrived at a number quickly, and I drove away happy. I'll be back in a few years for a Grand Cherokee for my wife. Probably the best experience I have had when buying a car. They were great, and the facility is tremendous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Journey

Everyone from management to my salesmen were friendly and personable. They were diligent in making my car buying experience pleasant. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

bought a new 2015 ram 1500

my experience with Lauren was probably the best experience i have had with a dealership. im 20 years old and came in, in a hoodie and sweat pants and she came right to me and was as friendly as could be and was extremely professional and treated like a normal customer witch appreciated tremendously. Between her dana and carlos we were able to work a deal on my new truck and couldnt be happier with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After the sale

My sales experience was good , my trying to get a refund check for gap insurance , not a good experience. It's been several trips in to dealership and several calls and still no refund,

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Awesome, convenient, and quick experience

I enjoyed my experience and would recommend other to visit this dealership. It was an awesome, convenient, and quick experience. I feel like I received a great deal in my Jeep Wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I surprised myself here

My wife and I were on the way to look at a used car. We stopped in Ourisman of Bowie on a whim to see what new cars cost. We ended up buying 2 vehicles off the show room floor. Everyone there was courteous and professional. It was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.