Auffenberg Auto Mall

I bought a car last year at Auffenberg, and another one in 2017. The prices and availability of stock was good. Arriving at the bottom line cost/payments was a little frustrating at times. I was not naive enough to fall for some of their tactics.

Excellent service as always, courtese technicians and no issues.

we traded for nissan murano very good service,they were not pushy the salesman was very helpful and. very nice dealership. I highly recommend this dealership

Excellent buying experience. Would recommend to any one looking for a car. Be sure to ask for Eric.

Another rip off dealership repair facility . Poor work done or not done at all . Asked for a visual undercar inspection , was not done . How do I know ? I took the car to a real garage and we looked underneath to find the exhaust system about to come apart . Rusted and obvious even to an untrained eye . Loose tierod nut rusted in place . Just another example of poor auto repair service from a place that should be the best . I will make sure everyone I talk to hears about the poor performance by affenberg auto service .

I purchased our 2008 Rogue new. and was in for service today. Rob was so helpful when I had questions about several small issues and let me know about the mega miles oil change. He's always been friendly, helpful, courteous and never fails to answer all my questions--and I usually have a few. We added brakes after the inspection, and they managed to get everything done while I waited so I wouldn't need to make two trips. Thank you!

I came in to get a recall done. I got A letter in the mail. Travis said it wasn't in the computer. I'm confused. I will be traveling this summer so a little nervous.

As I walked into the Nissan show room I was greeted by a warm smile from Derrick. He was very friendly and knowledgeable of the vehicle I was interested in purchasing. He not only informed me of the features of the vehicle, but he listened to me to understand which features were important to me to help me decide which model was a perfect fit for me.

Rob at Auffenberg Nissan was fantastic to work with! He greeted me and my husband when we arrived with my Sentra having transmission meltdown. They completed the warranty work and had me back in my car in less than 2 1/2 days. The service was wonderful, they gave me a nice 2016 to drive while they worked on my Sentra, and it runs great. I highly recommend Rob and the service crew at Nissan in Fairview Heights!

Buying a car is always a stressful experience. But Kenny chambers was a fantastic saleman, helped us get what we wanted, very helpful through the whole process. Made buying a car a more enjoyable experience. Thank you Kenny.