Auffenberg Auto Mall

Amazing experience!! They had exactly what I was looking for and took excellent care of us.

Auffenberg Nissan has been amazing to me in my search for an SUV! I came in not knowing what I wanted or really anything about these different SUVs. Alex at Nissan helped me narrow down to a Pathfinder that I am absolutely in LOVE with! I do also have to give a shout out to Brandon over at BW both these guys were amazing to work with and made me feel like I was in control of my car making decisions. If you need help with anything I highly recommend.

Alex E was absolutely amazing! I came in with a specific car in mind down to the color! They didn’t have it in stock be ensured me he would do whatever possible to get it! I thought it would take weeks because it had to come from another dealership but it came literally the next day! I was in and out with hassle! Even got some tints! Alex was very professional and even now over 45 days later he has been able to assist with any issues or concerns. Awesome job Alex, and the Nissan crew!! This is my 3rd Maxima and I’m never disappointed!!

Purchased a vehicle in January, paid cash. It is now August 10, still have yet to receive the title, had to hire an attorney to get them to call us back. We also took the car zo the dealership for an oil change and they failed to put the oil cap back on.

I emailed to ask about a car that was “coming soon” Audrey responded and said that the car was available and that she would let Kenny know to meet with us and that he would have the car ready. When we arrived Kenny was busy so Scott helped us. Kenny stopped over by but was unaware that we were coming to see him or what car we were looking for. Scott couldn’t find the car and we spent quite a while waiting, then it looked like the car was going to be at the detail shop so we followed Scott 3 to 4 miles down to find the car. We waited outside of the detail shop for about 15 minutes and Scott came out and said the car was not there. That they had actually detailed one but it didn’t match the numbers. So then we drove back to the dealership and we waited as Scott drove up and down the rows of cars trying to find the car we were looking for. While we were waiting for Scott, Kenny came up and ask which car we were looking for and when we told him another salesman pulled out his phone and said oh here’s that car. It was a car that was in the body shop with a front end completely smashed. So we drove about 45 minutes and spent quite a bit of time looking for a car that wasn’t even available. Scott did go way beyond what was expected and we do appreciate that. However we are buying a car in Ballwin Missouri today and probably would not come back to Auffenberg.

I called about a vehicle and was told the inspection was complete and no known issues. I made an appt to meet with a specific salesman. I felt good driving 2 hrs and 20 minutes after knowing that. When I got there, none of the 3 salesmen I encountered could be bothered to help me, not to mention the salesman my appointment was with was not there. I was then told the inspection had not been done but "it would be looked at the following day if I wanted to pursue" (which I advised that I did). I didnt get a call the next day. Even the worst dealerships I've gone to at LEAST will clean the trash out of the car before showing it. I called two days ahead of the appt. Unprofessional business with uninterested salesman.

Such a wonderful experience working with Ali! He set me up with a beautiful brand new car, I could not be more satisfied with my purchase and entire experience!

Alex is an absolute wonderful salesman! He made buying my new vehicle fun and stress free. I would recommend him to anyone ready to purchase a new Nissan. Thank you Alex for everything.

The staff at Auffenberg Nissan were great to work with, very welcoming when you walk in the door. Alex Erlanger our sales consultant was absolutely amazing!!! He went above and beyond to meet our wants and needs in our New 2021 Rogue. We couldn’t be happier with our purchase thanks to Alex, he’s the best!!!

Alex Erlinger was the best around. And made my experience amazing. Went above n beyond!! Thank you thank you. Thankyou!!!!!! xoxo thank you. Xoxo t