Reviews
Prompt service.
Prompt service. I appreciated that service recognized the car I was buying had dirty seats and took it upon themselves to clean them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that you appreciated our prompt service and the extra effort to clean the seats in your new vehicle. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager
Everything.
Everything. I don't have any problems there at all. They talk to me about my car or we just have friendly conversation. I won't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We truly appreciate your kind words about the team at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to hear that you have had such a positive experience with us and enjoy our friendly conversations. We look forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
I was told that when my tires were rotated that the
I was told that when my tires were rotated that the service guys would have checked then and made sure they were at the right level of pounds of air. They must not have got them there, lights were all still on saying my tires were low and had to take my vehicular to less schwab to have them aired up.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. I understand your concern regarding the tire rotation and the air pressure issue. We value your feedback, as it helps us to maintain our high standards at Lithia Chrysler Jeep Dodge Klamath Falls. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly. We appreciate your business and hope to serve you better in the future. Sincerely, Daniel Perry | Service Manager
I had some issues with a pickup I purchased about 11
I had some issues with a pickup I purchased about 11 months prior . Cv axles were supposed to be replaced upon purchase, but were not. When the issue was brought up, Daniel, the service manager, looked into the issue and took care of it without any questions. He had very good costumer service. They were able to get my pickup in the next morning for repairs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! I'm glad we were able to discuss your concerns and work to get the repairs made. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to ensure our customers are taken care of. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, Daniel Perry | Service Manager
Great experience.
Great experience. Gerold is the best!, he's not a great fisherman, or hunter but he's still a stud in my book ;)
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at Lithia Chrysler Jeep Dodge Klamath Falls. Gerold truly is a valuable member of our team, and we appreciate your fun spirit in sharing your thoughts. We look forward to serving you again soon! Sincerely, Brandon Berg | General Sales Manager
They got me out when they said they would.
They got me out when they said they would. I was not late for my next appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that we were able to get you out on time and that you made it to your next appointment without a hitch. At Lithia Chrysler Jeep Dodge Klamath Falls, we always strive to provide efficient and timely service. We appreciate your feedback and look forward to seeing you again! Sincerely, Daniel Perry | Service Manager
Everything.
Everything. Amazing Service Tech's and Customer Service. Quick and easy, I made the appt and they got me right in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Chad! We're thrilled to hear that you had an amazing experience with our service team at Lithia Chrysler Jeep Dodge Klamath Falls. We strive for quick and easy service, so it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager
I dealt with dan and jarell ( I think that was his name,
I dealt with dan and jarell ( I think that was his name, he was a mechanic ).. they were both awesome to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Victoria! We're thrilled to hear that you had a great experience with Dan and Jarell at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your kind words and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
The service dept was awesome!
The service dept was awesome! I just moved back to the area and my car started surging so I drove straight to the dealership and they got me in on a Friday and they got it fixed and had my car back to me by Monday afternoon. It's my only vehicle so I was extremely grateful! The staff was also very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Rebecca, for your wonderful review! We're thrilled to hear that our service department was able to assist you promptly and get your vehicle back to you by Monday. We're glad to welcome you back to the area and appreciate your kind words about our friendly staff at Lithia Chrysler Jeep Dodge Klamath Falls. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
I'm always well taken care of.
I'm always well taken care of. They explain things to me. And they make sure everything on my car is working and if I have a problem with the car, they check it out for me. Wouldn't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Patrice! I truly appreciate your kind words and I am delighted to hear that you feel well taken care of at Lithia Chrysler Jeep Dodge Klamath Falls. Providing thorough explanations and ensuring your car is in top shape is our priority. I look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager