Reviews
Matt did an excellent job on my detail.
Matt did an excellent job on my detail. Fast and furious!! Fernando is very polite and took care of my vehicle fully! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Julie! We're thrilled to hear that Matt and Fernando provided you with excellent service at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to know your vehicle received the attention it deserved! We appreciate your kind words and look forward to seeing you again. Please share your experience with others! Sincerely, Brandon Berg | General Sales Manager
I was literally over a barrel.
I was literally over a barrel. Me and 2 friends were stranded coming back to California from an out of state hunt. My truck parts are 12± mos out. They saw my situation and handled my needs quickly and with respect. Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Dameon! We're glad to hear that our team at Lithia Chrysler Jeep Dodge Klamath Falls was able to assist you and your friends during a challenging situation. We appreciate your trust in us, and we're here to help anytime you need. Safe travels, and we hope to see you again! Sincerely, Trevor Murphy | Parts Manager
Every single person I had contact with was amazing and
Every single person I had contact with was amazing and definitely will return again. We get all service done there and are on our third car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that every interaction you've had at Lithia Chrysler Jeep Dodge Klamath Falls has been amazing. It's great to know you trust us for your service needs and that you're on your third car with us. We look forward to welcoming you back again soon! Sincerely, Daniel Perry | Service Manager
Prompt service.
Prompt service. I appreciated that service recognized the car I was buying had dirty seats and took it upon themselves to clean them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that you appreciated our prompt service and the extra effort to clean the seats in your new vehicle. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager
Everything.
Everything. I don't have any problems there at all. They talk to me about my car or we just have friendly conversation. I won't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We truly appreciate your kind words about the team at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to hear that you have had such a positive experience with us and enjoy our friendly conversations. We look forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
I was told that when my tires were rotated that the
I was told that when my tires were rotated that the service guys would have checked then and made sure they were at the right level of pounds of air. They must not have got them there, lights were all still on saying my tires were low and had to take my vehicular to less schwab to have them aired up.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. I understand your concern regarding the tire rotation and the air pressure issue. We value your feedback, as it helps us to maintain our high standards at Lithia Chrysler Jeep Dodge Klamath Falls. If you have any further questions or would like to discuss this matter, please feel free to reach out to me directly. We appreciate your business and hope to serve you better in the future. Sincerely, Daniel Perry | Service Manager
I had some issues with a pickup I purchased about 11
I had some issues with a pickup I purchased about 11 months prior . Cv axles were supposed to be replaced upon purchase, but were not. When the issue was brought up, Daniel, the service manager, looked into the issue and took care of it without any questions. He had very good costumer service. They were able to get my pickup in the next morning for repairs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! I'm glad we were able to discuss your concerns and work to get the repairs made. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to ensure our customers are taken care of. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, Daniel Perry | Service Manager
Great experience.
Great experience. Gerold is the best!, he's not a great fisherman, or hunter but he's still a stud in my book ;)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at Lithia Chrysler Jeep Dodge Klamath Falls. Gerold truly is a valuable member of our team, and we appreciate your fun spirit in sharing your thoughts. We look forward to serving you again soon! Sincerely, Brandon Berg | General Sales Manager
They got me out when they said they would.
They got me out when they said they would. I was not late for my next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that we were able to get you out on time and that you made it to your next appointment without a hitch. At Lithia Chrysler Jeep Dodge Klamath Falls, we always strive to provide efficient and timely service. We appreciate your feedback and look forward to seeing you again! Sincerely, Daniel Perry | Service Manager
Everything.
Everything. Amazing Service Tech's and Customer Service. Quick and easy, I made the appt and they got me right in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Chad! We're thrilled to hear that you had an amazing experience with our service team at Lithia Chrysler Jeep Dodge Klamath Falls. We strive for quick and easy service, so it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager