Reviews
I dealt with dan and jarell ( I think that was his name,
I dealt with dan and jarell ( I think that was his name, he was a mechanic ).. they were both awesome to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Victoria! We're thrilled to hear that you had a great experience with Dan and Jarell at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your kind words and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
The service dept was awesome!
The service dept was awesome! I just moved back to the area and my car started surging so I drove straight to the dealership and they got me in on a Friday and they got it fixed and had my car back to me by Monday afternoon. It's my only vehicle so I was extremely grateful! The staff was also very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Rebecca, for your wonderful review! We're thrilled to hear that our service department was able to assist you promptly and get your vehicle back to you by Monday. We're glad to welcome you back to the area and appreciate your kind words about our friendly staff at Lithia Chrysler Jeep Dodge Klamath Falls. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
I'm always well taken care of.
I'm always well taken care of. They explain things to me. And they make sure everything on my car is working and if I have a problem with the car, they check it out for me. Wouldn't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Patrice! I truly appreciate your kind words and I am delighted to hear that you feel well taken care of at Lithia Chrysler Jeep Dodge Klamath Falls. Providing thorough explanations and ensuring your car is in top shape is our priority. I look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Made an appointment in the store for a 30,000 mile
Made an appointment in the store for a 30,000 mile service. I had to make the appointment in person because no one answered the phone in their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us. We appreciate your feedback and understand that timely communication is crucial. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to provide excellent service, and your input helps us improve. We hope to serve you better in the future, and please feel free to reach out to us directly if you have any further concerns. Sincerely, Daniel Perry | Service Manager
Being able to do paper work ahead of the visit was
Being able to do paper work ahead of the visit was helpful. The sales assistant was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that the paperwork process was helpful for you and that you had a positive experience with our sales assistant. We appreciate your feedback and look forward to assisting you again at Lithia Chrysler Jeep Dodge Klamath Falls! Sincerely, Brandon Berg | General Sales Manager
What I likes about my experience was they were able to
What I likes about my experience was they were able to work me in to get my jeep fixed and they had it done in half the day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, James, for taking the time to share your positive experience with Lithia Chrysler Jeep Dodge Klamath Falls on CarsDotCom. We are thrilled to hear that we could accommodate your needs efficiently and get your Jeep fixed in half a day. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely! Sincerely, Brandon Berg | General Sales Manager
John was very helpful in the service center.
John was very helpful in the service center. Got me right in with my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Susan, for the wonderful feedback about your experience with John in our service center at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your kind words and are glad to hear that John was able to assist you promptly with your truck. Your satisfaction is our top priority, and we look forward to serving you again in the future. Sincerely, Chramayne Macklin | Service Manager
My salesman, Kaleb Baxter was great.
My salesman, Kaleb Baxter was great. No hard sell, patiently answered all my questions. Finance Manager Jim Baxter was very helpful getting my financing squared away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jeanette, for the fantastic review! We're thrilled to hear that Kaleb and Jim provided you with top-notch service. We take pride in our team members who go above and beyond to ensure a smooth and enjoyable experience for our customers. If you ever need anything in the future, don't hesitate to reach out. Safe travels! Sincerely, Brandon Berg | General Sales Manager
Ken McKinney, is always friendly, helpful and driven to
Ken McKinney, is always friendly, helpful and driven to get vehicles back on the road for owners.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your positive experience with us, User! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Chramayne Macklin | Service Manager
Great service
The friendly service, the attention and quick service. John at the express lube counter was awesome as ever! Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Melissa! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Chramayne Macklin | Service Manager