Reviews
New truck
The experience was great , truck was clean and full of fuel when I arrived, they were fair with my trade and I will definitely give them another shot when i buy another one !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donnie, I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a truck is an important decision and I am honored that you chose Lithia Chrysler Jeep Dodge Klamath Falls. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Brandon Berg | General Sales Manager
Great service, clean facility!
Rex & John were just outstanding! I definitely recommend lithia Chrysler jeep dodge ram of klamath falls for any needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chelsea, we cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christopher Walker | General Manager
great sales people
Very quick, easy to deal with, Thanks Jim and Rob. They made the buying process very easy and pain free
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us, Rodney. I appreciate your feedback and am happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Brandon Berg | General Sales Manager
Oil and filter change
Friendly knowledgeable told me of any maintence due. Left my car park right outside door in winter weather so I didn't have to walk thru the snow to get it. Very nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department, Helen. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Chramayne Macklin | Service Manager
Ford Fiesta
Very helpful friendly and patient new buyer, they helped me understand the process. They provided me with options and made suggestions, but let me make my own decisions.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Louis, I sincerely thank you for going out of your way to write this review about Lithia Chrysler Jeep Dodge Klamath Falls. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Ford Fiesta. If you have any further needs, please come back to see us. Sincerely, Brandon Berg | General Sales Manager
Had trouble with a warranty repair, but got it all figured out
I like that your employees are always trying to find a way that they can, not an excuse for why they can’t. John made sure everything was taken care of and that my repairs were completed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
At Lithia Chrysler Jeep Dodge Klamath Falls, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Devon! Sincerely, Chramayne Macklin | Service Manager
Above and Beyond
The truck I wanted was not on the lot. Jim and Scott wasted no time finding it and arranging its delivery to me! They ensured it was perfect and to my liking. We struck an amazing deal!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Zachary, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Jim and Scott went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Brandon Berg | General Sales Manager
great service
fast efficient and courteous service. I liked the lube express desk location and setup. Much better than it used to be having to wait in line with people getting more lengthy service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for taking the time to share your feedback. Each employee is a valued member of the Lithia Chrysler Jeep Dodge Klamath Falls team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chramayne Macklin | Service Manager
Rick
Quick in and Quick out and very professional. I also liked the facilities and the cleanliness of the bathroom and the lobby full of cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Richard. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Chramayne Macklin | Service Manager
Easy,no appointment needed setvice
Fast and easy service. Attention to detail is amazing. No appointment needed for oil changes. Service personnel are always available to answer questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Chramayne Macklin | Service Manager