Reviews
Jeep Wave Oil Change
I was well taken care of and informed of my Jeep Wave benefits from the service advisor. Service Tech completed the oil change and tire rotation quickly and efficiently. A+ Service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls's Service Department. Sincerely, Chramayne Macklin | Service Manager
Easy check in
Service completed in a timely manner. Waiting room clean and comfortable. Pleasant employees. That's all folks. Not writing a tome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, thank you for writing this amazing review for our team! At Lithia Chrysler Jeep Dodge Klamath Falls, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chramayne Macklin | Service Manager
Oil change service
Nice people - Nice place to wait for the oil change. Didn't take a crazy long time. Got to meet new local people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chramayne Macklin | Service Manager
Great Service clean facilities
Service Managers of the Quick Lube were very professional and courteous. I got there early and the wait time was minimal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Jeep Dodge Klamath Falls. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Chramayne Macklin | Service Manager
Happy with scheduling
They were accommodating and able to my truck with short notice for recall. Waited about an hour for repairs so I’d say pretty quick service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Megan. Sincerely, Chramayne Macklin | Service Manager
Service
The ease of dropping off my vehicle and knowing it will all be taken care of. It was a great service and my car came back very clean too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randal, thank you for taking the time to share your feedback. Each employee is a valued member of the Lithia Chrysler Jeep Dodge Klamath Falls team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chramayne Macklin | Service Manager
Great Service, Clean Facility, Amazing experience
I like how well the overall experience went from the start with the salesman Daniel to the closing or paperwork James. They were super nice and professional. Did not waist any ones time. Made the whole process smooth. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback about your experience with us, Mouslly. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Chramayne Macklin | Service Manager
Great service, clean facilities, nice waiting are
Kenny was awesome as always, service was good and quick, and waiting area was nice, with snacks and coffee machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Chramayne Macklin | Service Manager
Great place
Worked quickly and efficiently Didn’t take long good service called as soon as it was done so I could get stuff done around town
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Michael! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chramayne Macklin | Service Manager
Great service
Even though they were short staffed they took got us in and out quickly and were very friendly. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chramayne Macklin | Service Manager