Reviews
Quick and easy
My visit was easy to do and the service was very fast. I was happy that the estimated time frame was longer than the real time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Chramayne Macklin | Service Manager
Service
The kindness and attention they put forth, also having my vehicle finished even after I dropped it off late. They worked with my schedule and fit me in to finish the recalls for my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chramayne Macklin | Service Manager
Great Service
Fast friendly service, professional atmosphere, knowledgeable service techs. Enjoy going to this facility but a shuttle van would be nice for people who have to be at work during service hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Chramayne Macklin | Service Manager
Upload upgrade
Upload of new upgrade had a glitch but the Tech...Alex was on it and resolved the glitch quickly despite being very busy...well done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Sincerely, Chramayne Macklin | Service Manager
Helpful staff in a jam
When our transmission in our only work truck went out and we were looking at a long wait for repairs, everybody in each area seemed to be trying their best to get us into a new truck quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Vincent. Sincerely, Christopher Walker | General Manager
Solid service department
Fast diagnosis of problem and courteous professional staff. Got a call as soon as car was serviced. All good. Happy enough with services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Chramayne Macklin | Service Manager
Great customer service every visit
The staff are always professional, courteous, friendly, and helpful every time I bring my vehicle in, no matter how busy or slow their work day is.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Chramayne Macklin | Service Manager
Great!
The service was done quickly and they repaired the leak in my tire. Julie in the warranty office was great, very helpful and friendly! Josh was super helpful as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Mechele! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chramayne Macklin | Service Manager
Great service clean facilities
Counter people are always helpful and asked us if there's any other issues that they could attend to friendly and courteous to the customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Darrell. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as helpful, courteous, and friendly service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Chramayne Macklin | Service Manager
Oil change
Oil service is easy drop off and I received a call when the work was done. Employee checked records to ensure no other service was needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Mark. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Chramayne Macklin | Service Manager