Ourisman VW of Laurel - Curbside pickup and home delivery available

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience caused by the scheduling error regarding your appointment on March 23rd. We understand the importance of efficient and accurate service scheduling, and we regret any frustration this may have caused. However, we're thrilled to hear that despite the initial hiccup, Carlos, one of our dedicated service advisors, was able to assist you promptly and efficiently. Providing excellent customer service is one of our top priorities, and we're delighted that Carlos exemplified this commitment by being accommodating and helpful throughout your visit. We truly appreciate your continued trust in Ourisman VW Laurel for both your service needs and vehicle purchases. Your loyalty means the world to us, and we're grateful for the opportunity to serve you.

Thank you for sharing your experience with us. We're pleased to hear that our team was able to address the issue you encountered effectively.

We greatly appreciate your positive feedback regarding your recent experience with our service department. Our team is dedicated to providing courteous and friendly service, and we're delighted to hear that we met your expectations in this regard. Punctuality is a priority for us, and we're pleased that your vehicle service was completed accurately and on time. Your satisfaction is important to us, and we're thrilled that you chose to entrust your vehicle to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Thank you for your kind words and for being a valued customer.

Thank you so much for the kind words and a great review.

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience during your recent visit for scheduled maintenance.

Pokey, we are so sorry about the wait time, I hope your service advisor explained to you the time frame. If not please let my service manager Bill Lavin know at blavin@ourismancars.com. We appreciate your understanding based on past experiences. We're pleased to hear that your maintenance expectations were met. Thank you for your feedback!"

We're glad to hear our service representative was helpful and maintained positive communication. Thank you.

Thank you for the positive feedback! We're glad you felt welcomed and that the test drive process was convenient. We appreciate your business and look forward to serving you again!

Thank you, Amoh for a great review.

Thank you so much for the kind words about Rick. We will make sure we let him know. and thank you for visiting.