Reviews
Vince as always been great.
Vince as always been great. I’ve always have been happy with the results been going here for quite a few years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued loyalty and kind words! We're thrilled to hear that you've been happy with the results each time you've visited. Vince and the entire team truly appreciate your support over the years. We look forward to seeing you again soon!
My experience with the Ourisman dealership was awesome.
My experience with the Ourisman dealership was awesome.. They were very friendly. I rate the custom service 10 plus.I wasn't there long. I recommend Ourisman dealership to anyone. Thank you so much. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience at Ourisman dealership. Our team prides itself on providing top-notch customer service, so it's great to know we exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back in the future!
Mike at Ourisman VW Laurel provided excellent customer
Mike at Ourisman VW Laurel provided excellent customer service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking to time to give us a 5 star review Kellye.
Ourisman Volkswagen of Laurel is awesome!
Ourisman Volkswagen of Laurel is awesome! …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always our pleasure to help. Have a great day!
The service assistance was so nice and helpful.
The service assistance was so nice and helpful. They really cared about and supported my car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review. Have a great day!
My vehicle is in good hands at Ourisman VW of Laurel MD,
My vehicle is in good hands at Ourisman VW of Laurel MD, Excellent understanding of what needs to be done. Excellent communicator and advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you feel your vehicle is in good hands at Ourisman VW of Laurel, We appreciate your trust and look forward to continuing to serve you!
This is my 3rd vehicle I’ve purchased from Ourisman VW
This is my 3rd vehicle I’ve purchased from Ourisman VW Laurel. They’re great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your loyalty and kind words. Please let us know anytime if you need help anytime.
I just purchased a 2024 Tasó SEL from Rowan and had a
I just purchased a 2024 Tasó SEL from Rowan and had a great experience. She was very professional and very knowledgeable. Her manger who worked with me was also great and professional. I had a pleasant buying experience. I am sure based on this visit at the dealership all my future experience will be just as good, Definitely want to recommend the VW dealership in laurel, Md and Rowan my sales representative and Kris the manger. Outstanding individuals. We need more people like you…
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled you had a great experience with Rowan and Kris at Laurel VW. We appreciate your recommendation and look forward to serving you again in the future.
Very satisfied with the service providaed by this
Very satisfied with the service providaed by this dealership. The car was in great shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that you're very satisfied with our service and that the car was in great shape. We appreciate your business and hope to serve you again in the future!
Easy and quick to make a timely appointment.
Easy and quick to make a timely appointment. Friendly service writers who are easy to work with and took the time to look at our service history and only recommend needed services. Quick service. Easy and quick pickup. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're delighted to hear that scheduling an appointment was easy and quick, and that our friendly service writers provided the necessary attention to your service history. It's great to know that you appreciated the quick service and convenient pickup. Your recommendation means a lot to us!